Dear Raleigh, just the error doesn’t really tell us anything ... What has been changed that could be the cause for the error?
Cheers, Nils On 10.12.2010, at 14:50, Raleigh Guevarra wrote: > > Hi, Kindly assist as I'm getting an error when tried to access Customer, > Admin and Stats pages in OTRS as admin. Below are the excerpts from the logs > for your checking: > > <Mail Attachment.png> > Stats - > https://mydomain.local/otrs/index.pl?Action=AgentStats&Subaction=Overview > Admin - https://mydomain.local/otrs/index.pl?Action=Admin > Customer - > https://mydomain.local/otrs/index.pl?Action=AdminCustomerUser&Nav=Agent > > OTRS - /var/log/httpd/SSL_ACCESS_LOG > > (Stats) > 123.45.67.123 - - [14/Oct/2010:20:39:16 +0800] "GET > /otrs/index.pl?Action=AgentStats&Subaction=Overview HTTP/1.1" 500 613 > (Admin) > 123.45.67.123 - - [14/Oct/2010:15:35:09 +0800] "GET > /otrs/index.pl?Action=Admin HTTP/1.1" 500 613 > (Customer) > 123.45.67.123 - - [14/Oct/2010:20:44:43 +0800] "GET > /otrs/index.pl?Action=AdminCustomerUser&Nav=Agent HTTP/1.1" 500 613 > > OTRS - /var/log/httpd/SSL_ERROR_LOG > [Thu Oct 14 14:56:56 2010] [warn] RSA server certificate CommonName (CN) > `mydomain.com' does NOT match server name!? > [Thu Oct 14 14:56:56 2010] [warn] RSA server certificate CommonName (CN) > `mydomain.com' does NOT match server name!? > [Thu Oct 14 14:57:04 2010] [error] [client 123.45.67.123] malformed header > from script. Bad header=UserIsGroupRo: index.pl > [Thu Oct 14 14:57:14 2010] [error] [client 123.45.67.123] malformed header > from script. Bad header=UserIsGroupRo: index.pl, > referer:https://mydomain.local/otrs/index.pl?Action=AgentTicketQueue > > Thank you, > Raleigh > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs — Nils Leideck Senior Consultant http://webint.cryptonode.de / a Fractal project
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