Unfortunately my moment of triumph was short :(
From the second cron run onwards we started seeing the same errors! Has
anyone any suggestions.
I am going to now stop otrs and mysql, repair db and then restart services.
Regards,
Saurabh Pande.
-------- Original Message --------
Subject: Re: [otrs] Mail download stopped due to Can't create PID
PostMasterMailbox Error
From: Muhammad El-Sergani <mserg...@gmail.com>
To: saurab...@directi.com, User questions and discussions about OTRS.
<otrs@otrs.org>
Date: 3/29/11 3:10 PM
Thanks Saurabh,
This should come in very handy... thanks for posting the solution as well.
Best Regards,
Muhammad El-Sergani.
On Mon, Mar 28, 2011 at 6:55 PM, Saurabh Pande <saurab...@directi.com
<mailto:saurab...@directi.com>> wrote:
Hi,
After a lot of searching, I came across
http://lists.otrs.org/pipermail/otrs/2007-May/018895.html and I gave
its instructions a try from SysConfig > Ticket > Core::PostMaster by
modifying:
PostMasterMaxEmailSize to 100200
PostmasterUserID to 2
After saving the above changes, mails started downloading as usual :)
Hope this helps!
Regards,
Saurabh Pande.
-------- Original Message --------
Subject: [otrs] Mail download stopped due to Can't create PID
PostMasterMailbox Error
From: Saurabh Pande <saurab...@directi.com
<mailto:saurab...@directi.com>>
To: otrs@otrs.org <mailto:otrs@otrs.org>
Date: 3/23/11 9:45 PM
Hi,
For some reason mails have stopped downloading in our OTRS 2.4.6
installation and we are seeing rows upon rows of similar error
messages
in System Log:
Need User or UserID!
Need TicketNumber!
No article found for TicketID 567512!
Can't create PID PostMasterMailbox, because it's already running
(dev-crm.internal.directi.com/16490
<http://dev-crm.internal.directi.com/16490>)!
Upon researching this a bit, I ran across the following links:
http://lists.otrs.org/pipermail/otrs/2009-August/028048.html
http://lists.otrs.org/pipermail/otrs/2009-August/028052.html
But the above URLs don't present a solution to this issue. Can
someone
help us to resolve this?
Regards,
Saurabh Pande.
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