nope, we are still downloading 15 mails every 10 mins.
we are planning to upgrade from 2.4.6 to 3.0.6 in the hope that this may
get resolved.
if not, we will possibly ditch otrs in favor of "request tracker"
any other suggestions?
regards,
saurabh.p
-------- Original Message --------
Subject: Re: [otrs] Mail download stopped due to Can't create PID
PostMasterMailbox Error
From: Gerald Young <cryth...@gmail.com>
To: saurab...@directi.com, User questions and discussions about OTRS.
<otrs@otrs.org>
Date: 3/29/11 8:20 PM
any chance you're simply downloading too often/fast?
On Tue, Mar 29, 2011 at 8:06 AM, Saurabh Pande <saurab...@directi.com
<mailto:saurab...@directi.com>> wrote:
Unfortunately my moment of triumph was short :(
>From the second cron run onwards we started seeing the same
errors! Has anyone any suggestions.
I am going to now stop otrs and mysql, repair db and then restart
services.
Regards,
Saurabh Pande.
-------- Original Message --------
Subject: Re: [otrs] Mail download stopped due to Can't create PID
PostMasterMailbox Error
From: Muhammad El-Sergani <mserg...@gmail.com
<mailto:mserg...@gmail.com>>
To: saurab...@directi.com <mailto:saurab...@directi.com>, User
questions and discussions about OTRS. <otrs@otrs.org
<mailto:otrs@otrs.org>>
Date: 3/29/11 3:10 PM
Thanks Saurabh,
This should come in very handy... thanks for posting the
solution as well.
Best Regards,
Muhammad El-Sergani.
On Mon, Mar 28, 2011 at 6:55 PM, Saurabh Pande
<saurab...@directi.com <mailto:saurab...@directi.com>
<mailto:saurab...@directi.com <mailto:saurab...@directi.com>>>
wrote:
Hi,
After a lot of searching, I came across
http://lists.otrs.org/pipermail/otrs/2007-May/018895.html and I gave
its instructions a try from SysConfig > Ticket >
Core::PostMaster by
modifying:
PostMasterMaxEmailSize to 100200
PostmasterUserID to 2
After saving the above changes, mails started downloading as
usual :)
Hope this helps!
Regards,
Saurabh Pande.
-------- Original Message --------
Subject: [otrs] Mail download stopped due to Can't create PID
PostMasterMailbox Error
From: Saurabh Pande <saurab...@directi.com
<mailto:saurab...@directi.com>
<mailto:saurab...@directi.com <mailto:saurab...@directi.com>>>
To: otrs@otrs.org <mailto:otrs@otrs.org>
<mailto:otrs@otrs.org <mailto:otrs@otrs.org>>
Date: 3/23/11 9:45 PM
Hi,
For some reason mails have stopped downloading in our
OTRS 2.4.6
installation and we are seeing rows upon rows of similar
error
messages
in System Log:
Need User or UserID!
Need TicketNumber!
No article found for TicketID 567512!
Can't create PID PostMasterMailbox, because it's already
running
(dev-crm.internal.directi.com/16490
<http://dev-crm.internal.directi.com/16490>
<http://dev-crm.internal.directi.com/16490>)!
Upon researching this a bit, I ran across the following
links:
http://lists.otrs.org/pipermail/otrs/2009-August/028048.html
http://lists.otrs.org/pipermail/otrs/2009-August/028052.html
But the above URLs don't present a solution to this
issue. Can
someone
help us to resolve this?
Regards,
Saurabh Pande.
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