You can edit the dtl and change the select option to input type=hidden for the service.
On Wed, Aug 10, 2011 at 10:49 AM, Ugo Bellavance <u...@lubik.ca> wrote: > Hi, > > I can't configure my 3.0 system to display only the SLA drop-down menu. Is > it normal? I guess it is because the available SLAs will depend on the > service chosen, but if I have only one service, it is useless to display the > field. > > Thanks, > > Ugo > > ------------------------------**------------------------------**--------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: > http://lists.otrs.org/**pipermail/otrs<http://lists.otrs.org/pipermail/otrs> > To unsubscribe: > http://lists.otrs.org/cgi-bin/**listinfo/otrs<http://lists.otrs.org/cgi-bin/listinfo/otrs> >
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