Le 2011-08-10 18:45, Gerald Young a écrit :
You can edit the dtl and change the select option to input type=hidden
for the service.

This worked for the type, but when I tried with Service, it doesn't work:

<input type="hidden" name="TypeID" value="Other"> for type


<input type="hidden" name="ServiceID" value="Standard"> for service

Actually, it kind of works, because Service field is not there, but since the SLA fields depends on what's in the Service field, I don't see my SLAs linked to my "Standard" service.

Thanks,

Ugo


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