ServiceID would be a number (see the URL for ID= in services) On Wed, Sep 14, 2011 at 12:20 PM, Ugo Bellavance <u...@lubik.ca> wrote:
> Le 2011-08-10 18:45, Gerald Young a écrit : > > You can edit the dtl and change the select option to input type=hidden >> for the service. >> > > This worked for the type, but when I tried with Service, it doesn't work: > > <input type="hidden" name="TypeID" value="Other"> for type > > > <input type="hidden" name="ServiceID" value="Standard"> for service > > Actually, it kind of works, because Service field is not there, but since > the SLA fields depends on what's in the Service field, I don't see my SLAs > linked to my "Standard" service. > > > Thanks, > > Ugo > > > ------------------------------**------------------------------**--------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: > http://lists.otrs.org/**pipermail/otrs<http://lists.otrs.org/pipermail/otrs> > To unsubscribe: > http://lists.otrs.org/cgi-bin/**listinfo/otrs<http://lists.otrs.org/cgi-bin/listinfo/otrs> >
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