You can use SysAdmin GUI in admin area/module. You have to search for Agent or Customer criteria to disable/enable components on each User agent or Customer page/modules. El 06/01/2012 14:34, "Wagner" <wagner...@gmail.com> escribió:
> Hello, > > is there a way to disable the fields Priority, Impact and Criticality? > > I thought I had seen it in the Sysconfig, but didn't find. > > Thanks > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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