I want to customize the "Customer Information" table shown in the
right hand side of the AgentTicketZoom view.
Right now it's retrieving the Customer Info from LDAP; what I want to
do is add some custom hyperlinks to other systems which would enable
the Agent to reset passwords etc.
AgentTicketZoom.dtl contains:
<div class="WidgetSimple">
<div class="Header">
<h2>$Text{"Customer Information"}</h2>
</div>
<div class="Content">
# show customer info table
<!-- dtl:block:CustomerTable -->
$Data{"CustomerTable"}
<!-- dtl:block:CustomerTable -->
</div>
</div>
So basically I want to amend $Data{"CustomerTable"} somehow. How?
--
Ralf Hildebrandt Charite Universitätsmedizin Berlin
ralf.hildebra...@charite.de Campus Benjamin Franklin
http://www.charite.de Hindenburgdamm 30, 12203 Berlin
Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155
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