Hi Ralf, On Mon, Feb 13, 2012 at 10:24, Ralf Hildebrandt <ralf.hildebra...@charite.de> wrote: > * Ralf Hildebrandt <ralf.hildebra...@charite.de>: >> I want to customize the "Customer Information" table shown in the >> right hand side of the AgentTicketZoom view. >> >> Right now it's retrieving the Customer Info from LDAP; what I want to >> do is add some custom hyperlinks to other systems which would enable >> the Agent to reset passwords etc. > > Found it in config.pm : > > [ 'VPNLink', 'VPN Info', 'uid', 1, 0, 'var', > 'http://host/?user=$Data{"UserLogin"}', 0 ],
You can also customize the options found under SysConfig > Framework > Frontend::Customer; such as Frontend::CustomerUser::Item###1-GoogleMaps. This will give you clickable links just below the customer information attributes. -- Mike --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
