Hi,
Our approach is to configure both Apache and OTRS to use https:
In OTRS, Sysadmin -> Framework -> Core -> HttpType = https
In Apache,
<VirtualHost *:80>
RedirectPermanent / https://otrs.server/
</VirtualHost>
and then configure <VirtualHost *:443> as needed
Hope this helps,
Juan Clavero Almirón
-----Mensaje original-----
De: "LQ Marshall" [mailto:qmarsh...@inetspace.net]
Enviado el: martes, 06 de marzo de 2012 7:33
Para: User questions and discussions about OTRS.
Asunto: Re: [otrs] Redirect http to https
There is a HTTPS directive within the OTRS SysConfig. Sorry I don't recall
it's exact location.
----- Original Message -----
From: Ugo Bellavance <u...@lubik.ca>
To: otrs@otrs.org
Sent: 3/5/2012 22:15
Subject: Re: [otrs] Redirect http to https
On 2012-03-05 22:10, micha...@firstus.org wrote:
> Version OTRS 3.0.8 (Windows Installer)
>
> I would like to know how to force OTRS to use HTTPS? I have HTTPS
> configured and working. I just want to force everyone to use HTTPS as we
> are authenticating against Active Directory, so I just don’t want to
> expose our network credentials over HTTP.
>
> I realize that this is very likely an Apache config, but I am not an
> Apache guru, so I just need a reference article of sorts.
>
> Any help would be appreciated.
You can use the ForceSSL directive of apache, but it will just deny http
traffic with a permission denied error. Simple, but... simple ;)
A little more complex and complete would be to use rewrite rules.
If you only want to redirect the home pages, you can use a simple html
redirect and disable the otrs config in regular http.
What OS are you running on?
Ugo
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