They need a better way to upgrade the windows version. I found the one on YouTube. But I still lost all of my data. There should be an easier way to upgrade The windows version.
-----Original Message----- From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of TechFan Sent: Monday, March 19, 2012 8:49 AM To: User questions and discussions about OTRS. Subject: Re: [otrs] Upgrading windows install from 2.4.7 to 3.1? Hello Nils, Did you find any more info? Thanks. ----- Original Message ----- From: Nils Leideck <nils.leid...@leidex.net> To: "User questions and discussions about OTRS." <otrs@otrs.org> Sent: Friday, March 09, 2012 1:30:04 PM Subject: [otrs] Upgrading windows install from 2.4.7 to 3.1? > Dear TechFan, > > The link is updated to http://faq.otrs.org/otrs/public.pl?Action=PublicFAQZoom;ItemID=351 > > I am not sure if there is someone working on this but I will check for you. > > On 09.03.2012, at 12:50, TechFan wrote: > >> It appears that there is no way to do an upgrade. According to the website (http://doc.otrs.org/3.1/en/html/upgrade-windows-installer.html), there should be a FAQ explaining the process, but it doesn't seem to be found, FAQ# 4200351 (http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ;ItemID=351). There is a YouTube video from 2009 (not sure if it still applies) that I will be trying to run through and document, but does anyone already have the upgrade steps written down? Anyone done it? > > Cheers, Nils --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
