At what point do you get the popup window? When clicking send? Not sure what is causing that (certainly doesn't happen on any OTRS systems I've ever used), does the Apache logs indicate that it's tried to access something that doesn't exist and then redirects you back to index.pl? (you may need to tweak the apache config to turn up your logging level).
Steve On 3 August 2012 19:29, Gadow, Shawn <sga...@ocusd.net> wrote: > Sorry, I meant under sendmail in the config and I am using SMTP with the > following settings.**** > > ** ** > > Module = SMTP**** > > Host = odexc-01 (also tried via internal IP and odexc-01.ocusd.local)**** > > Port = 25**** > > Username/pass are set **** > > ** ** > > If I change any of these to an incorrect setting I get unable to deliver > errors.. but with these settings all I get is a blank popup pointing to > index.pl**** > > ** ** > > ** ** > > ** ** > > *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] *On Behalf > Of *Steven Carr > *Sent:* Friday, August 03, 2012 1:22 PM > > *To:* User questions and discussions about OTRS. > *Subject:* Re: [otrs] Can't send e-mail replies after upgrade to 3.1.2**** > > ** ** > > Are you really sure you're using sendmail? on Windows?! Have you got an > SMTP server you can try to use to see if it works? Also if you haven't > already make sure you completely restart Apache so that everything gets > reloaded from scratch. > > Steve > > **** > > On 3 August 2012 19:10, Gadow, Shawn <sga...@ocusd.net> wrote:**** > > Yep everything looks just as it was before the upgrade in sendmail.. > checking the logs again I do get the following notice**** > > **** > > **** > > [Fri Aug 3 13:05:56 2012][Notice][main::_AutoRestart] Scheduler service > is stopping due a restart.**** > > [Fri Aug 3 13:06:27 2012][Notice][main::_start] Scheduler Service is > starting...!**** > > [Fri Aug 3 13:06:28 2012][Notice][main::_start] Scheduler Service start! > PID 2912**** > > [Fri Aug 3 13:06:28 2012][Notice][main::_AutoRestart] Config.pm changed, > unsafe to continue! **** > > Scheduler is restarting...!**** > > * ***** > > *Unsure if that would relate to not being able to send e-mails or not.. I > just find it odd that it act like everything is ok (if something is wrong > in sendmail it gives me an error back saying it cant send) the thread will > update but the ticket won’t close and e-mail won’t send.***** > > **** > > ** ** > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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