If you've enabled it on a Note, it should be editable from there. Plus, it encourages notation of why it is changed.
On Fri, Feb 22, 2013 at 4:09 PM, Luchtman, Kurt <kurt.lucht...@dhhs.nc.gov>wrote: > I have created a dynamic field that is visible is almost all of OTRS and > is a required field to enter. My question is, can I make it editable so > that if someone enters in accurate data that we can make the required > change. > > > > In a nut shell I have 1 person in each county of our state that is > providing assistance on our new application. Often these people change > location and accidently enter the wrong county that they are in. I would > like to make it so that agents are able to make that change so that we can > get more accurate reports. > > > > Kurt > > > > -------------------------------------------- > > Kurt Luchtman > > NC FAST Desktop Support Manager > > 3724 National Drive #200 > > Raleigh NC 27612 > > 919-707-4198 > > > > ------------------------------ > > Email correspondence to and from this address is subject to the North > Carolina Public Records Law and may be disclosed to third parties by an > authorized State official. Unauthorized disclosure of juvenile, health, > legally privileged, or otherwise confidential information, including > confidential information relating to an ongoing State procurement effort, > is prohibited by law. If you have received this e-mail in error, please > notify the sender immediately and delete all records of this e-mail. > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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