It would be much simpler to perform this operation via SQL directly on OTRS's database
On Fri, Sep 6, 2013 at 4:33 PM, Stanford, Philip N. <p...@noc.ac.uk> wrote: > Hi,**** > > Does anyone have a script for adding Customer users to groups?**** > > We have a large number of customers and want to add sub-sets of these to a > number of groups.**** > > I’ve tried modifying the script otrs.AddUser2Group.pl (which adds > Agents to groups) without success – probably not surprisingly since I have > only a limited acquaintance with PERL and the OTRS programming model.**** > > All I’m after is something that works in a similar manner to the supplied > script below, and will add a single customer to a group, with permissions: > **** > > ** ** > > # ./otrs.AddUser2Group.pl **** > > Usage: ./otrs.AddUser2Group.pl -g groupname -u username -p ro|rw**** > > ** ** > > Suggestions very welcome.**** > > Phil**** > > ------------------------------ > This message (and any attachments) is for the recipient only. NERC is > subject to the Freedom of Information Act 2000 and the contents of this > email and any reply you make may be disclosed by NERC unless it is exempt > from release under the Act. Any material supplied to NERC may be stored in > an electronic records management system. > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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