Thank you for your help and feedback, I do appreciate it. 

----- Original Message -----

From: "Gerald Young" <cryth...@gmail.com> 
To: "User questions and discussions about OTRS." <otrs@otrs.org> 
Sent: Wednesday, February 5, 2014 11:56:15 AM 
Subject: Re: [otrs] Cookies in AuthModule 

Please note that you're looking at a specific way that you want to use software 
to authenticate, but there are alternative ways to do what you want that do not 
involve setting cookies. Note that setting cookies may not work for some 
browsers, and isn't necessarily a secure way if you're trying SSO if someone 
can steal or read your cookies. 

Can an authmodule set cookies? Probably, But not as intended. An AuthModule is 
designed to return a allowed/not allowed (grossly reduced effective result) 
given a request because the requesting agent only expects such response. If you 
want to create a session cookie, that's a bit different, but handled after 
credentials are verified. 

Look at perldoc Kernel/System/AuthSession.pm (CreateSessionID) and perldoc 
Kernel/System/Web/Request.pm (SetCookie) 

I don't think I can be of much more help than this. 


On Tue, Feb 4, 2014 at 8:46 PM, Kristofer Pettijohn < kristo...@cybernetik.net 
> wrote: 



I looked into this, and it will not work. 

The mod_crowd module does not allow you to adjust the name of the cookie that 
is used (uses crowd.token_key instead of crowd_token_key). 

All I need to be able to do is set a cookie key directly from an authentication 
module. Is that not possible? 


From: "Gerald Young" < cryth...@gmail.com > 
To: "User questions and discussions about OTRS." < otrs@otrs.org > 
Sent: Tuesday, February 4, 2014 5:13:47 PM 

Subject: Re: [otrs] Cookies in AuthModule 

Don't overlook that OTRS has a LoginURL and a LogoutURL, (Core Framework 
Frontend::Customer and Frontend::Agent) which means what it says on the box.. 
Brand that to your heart's content or use Crowd or ... as you like it. 


On Tue, Feb 4, 2014 at 4:24 PM, Kristofer Pettijohn < kristo...@cybernetik.net 
> wrote: 

<blockquote>

Thank you for your response. 

I wanted the OTRS login page so we could brand it. I am going to give 
HTTPBasicAuth + mod_crowd a try after hours when I can break things without 
getting spanked. 


From: "Gerald Young" < cryth...@gmail.com > 
To: "User questions and discussions about OTRS." < otrs@otrs.org > 
Sent: Tuesday, February 4, 2014 1:21:30 PM 
Subject: Re: [otrs] Cookies in AuthModule 


>From a search , the second entry I found (PDF, viewable through Google Cache) 
>indicates using HTTPBasicAuth should work . 
Your results may vary. 


On Tue, Feb 4, 2014 at 1:14 PM, Kristofer Pettijohn < kristo...@cybernetik.net 
> wrote: 

<blockquote>

Hello, 

I want to create an AuthModule that authenticates against Atlassian Crowd so 
that we can utilize our internal SSO. 

The only requirement I am missing that I cannot seem to find is: can I get/set 
cookies from within an AuthModule? 

Crowd has a session cookie with a token value to verify a session, and 
likewise, if we authenticate the user inside of OTRS, we will need to set the 
cookie with the token value so that other applications can see it. 

Is this possible from within AuthModule? 

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