I have install the appliance distro and ran into some problems restoring the "live" database. It appears that the "live" database is in SQL_ASCII encoding and the appliance distro is encoded to UTF8. And ideas on how I can convert the live database. Then upgrade it to the appliance version level?
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Mikola Rose Sent: Friday, June 06, 2014 11:15 AM To: 'otrs@otrs.org' Subject: [otrs] Converting to appliance distro Hi there List members, Quick question I hope. I currently have an installation of OTRS 3.03 running on OSX leopard that we have been using for years. Are there any special consideration and methods to consider if I would like to migrate to the OTRS appliance installation. Would there be any suggestions on how I can upgrade and import the currently in place database to the appliance deployment?
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