Am 17.04.2015 um 18:16 schrieb Ritchie, Dennis:
I currently have an OTRS (4.7) install on Centos 6.6.
We are using a remote MySQL database (remote as in not on the same
machine as the OTRS installation but in the same network vlan).
Is this a recommended or supported setup?
We are seeing slowdowns of up to 15 minutes on the OTRS system
occasionally.
Thank You
Dennis
Hi Dennis,
Using a remote MySQL database is usually no Problem - we do it all the time.
15 Minutes (??) For what? Getting the next Page or getting next Ticktes?
Do you have any ErrorMessages in the orts-log?
Regards, Fritz
--
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Friedrich Koelbel
http://www.graz4u.at
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