quick fix - regexp instead of pcre:
-header_checks = pcre:/etc/postfix/header_checks
+header_checks = regexp:/etc/postfix/header_checks
Ovchinnikov Roman, Paymantix
Cell +7 (926) 262-40-05 | Email: r.ovchinni...@paymantix.com| Skype:
rovchinnikov.mm
On 13.05.2015 12:34, Roman Ovchinnikov wrote:
> Hello!
> For now i've fixed this from sysadmins' side - i.e. rewriting email
> "Date" header on local Postfix. Short recipe:
> 1) add headers check in main.cf like
> header_checks = pcre:/etc/postfix/header_checks
> 2) add filtering rule
> root@otrs:~# cat /etc/postfix/header_checks
> # header_checks for date removal
> /^(Date: .* [+-][0-9]{4})$/ REPLACE X-$1
>
> the rule above will replace "Date" header with "X-Date", effectively
> removing the wrong one and providing the possibility to see what was
> in the original header. Some magic happens later - when postfix's
> cleanup procedure in processing email - it fixes obvious errors like
> missing "Date" header and adding new one (with proper offset and such).
>
> Idea has been taken from
> http://www.irbs.net/internet/postfix/0704/0082.html , so kudos to Noel
> Jones .
> Hope this will help someone later.
>
> Ovchinnikov Roman, Paymantix
> Cell +7 (926) 262-40-05 | Email: r.ovchinni...@paymantix.com| Skype:
> rovchinnikov.mm
> On 07.05.2015 19:00, Gerald Young wrote:
>> This is only for reference. Perhaps it might help.
>>
>> Kernel/System/Email.pm sends mail.
>> https://github.com/OTRS/otrs/blob/rel-4_0/Kernel/System/Email.pm#L308
>>
>> # add date header
>> $Header{Date} = 'Date: '.
>> $Kernel::OM->Get('Kernel::System::Time')->MailTimeStamp();
>>
>> MailTimeStamp is defined here:
>> https://github.com/OTRS/otrs/blob/rel-4_0/Kernel/System/Time.pm#L363
>>
>> offsite defined:
>> # calculate offset - should be '+0200', '-0600', '+0000' or '+0530'
>> my$Diff= Time::Local::timegm_nocheck( localtime( time() ) ) - time();
>>
>>
>>
>> Time::Local
>> http://search.cpan.org/~drolsky/Time-Local-1.2300/lib/Time/Local.pm
>> <http://search.cpan.org/%7Edrolsky/Time-Local-1.2300/lib/Time/Local.pm>
>>
>> perl localtime
>> http://perldoc.perl.org/functions/localtime.html
>>
>> I have to step away for a bit, but maybe someone else can step in.
>>
>> On Thu, May 7, 2015 at 10:44 AM, Roman Ovchinnikov
>> <r.ovchinni...@paymantix.com <mailto:r.ovchinni...@paymantix.com>> wrote:
>>
>> Thank you Gerald!
>> I've just checked several hours ago this idea about SMTP MTA is
>> doing weird things, so I captured traffic (tcpdump on localhost,
>> port 25) and I see that MTA is not problem here, see below cut of
>> the dump in text viewable format by tcpflow, highlighted Date
>> with red:
>>
>> 127.000.000.001.00025-127.000.000.001.36526: 220 otrs.paymantix.net
>> <http://otrs.paymantix.net> ESMTP Postfix
>>
>> 127.000.000.001.36526-127.000.000.001.00025: EHLO otrs.paymantix.net
>> <http://otrs.paymantix.net>
>>
>> 127.000.000.001.00025-127.000.000.001.36526: 250-otrs.paymantix.net
>> <http://250-otrs.paymantix.net>
>>
>> 250-PIPELINING
>>
>> 250-SIZE 10240000
>>
>> 250-VRFY
>>
>> 250-ETRN
>>
>> 250-STARTTLS
>>
>> 250-ENHANCEDSTATUSCODES
>>
>> 250-8BITMIME
>>
>> 250 DSN
>>
>> 127.000.000.001.36526-127.000.000.001.00025: MAIL FROM:<>
>>
>> 127.000.000.001.00025-127.000.000.001.36526: 250 2.1.0 Ok
>>
>> 127.000.000.001.36526-127.000.000.001.00025: RCPT
>> TO:<r.ovchinni...@paymantix.com> <mailto:r.ovchinni...@paymantix.com>
>>
>> 127.000.000.001.00025-127.000.000.001.36526: 250 2.1.5 Ok
>>
>> 127.000.000.001.36526-127.000.000.001.00025: DATA
>>
>> 127.000.000.001.00025-127.000.000.001.36526: 354 End data with
>> <CR><LF>.<CR><LF>
>>
>> 127.000.000.001.36526-127.000.000.001.00025: MIME-Version: 1.0
>>
>> Subject: [Ticket#0101297] RE: test message, do not reply
>>
>> X-Powered-BY: OTRS - Open Ticket Request System (http://otrs.org/)
>>
>> X-Mailer: OTRS Mail Service (4.0.7)
>>
>> *Date: Thu, 7 May 2015 14:15:03 +0000*
>>
>> Precedence: bulk
>>
>> X-Loop: yes
>>
>> Auto-Submitted: auto-generated
>>
>> Message-ID: <1431008103.834083.466920457.131...@otrs.paymantix.net>
>> <mailto:1431008103.834083.466920457.131...@otrs.paymantix.net>
>>
>> To: Roman Ovchinnikov <r.ovchinni...@paymantix.com>
>> <mailto:r.ovchinni...@paymantix.com>
>>
>> Organization: Paymantix
>>
>> From: supp...@ecommpay.com <mailto:supp...@ecommpay.com>
>> <supp...@ecommpay.com> <mailto:supp...@ecommpay.com>
>>
>> In-Reply-To: <554b48ae.2090...@paymantix.com>
>> <mailto:554b48ae.2090...@paymantix.com>
>>
>> Content-Type: multipart/alternative;
>> boundary="----------=_1430997303-3991-2"
>>
>>
>> As you can see, message received by MTA is already with DATE
>> header, so, from my point of view the problem is on OTRS' side
>> somehow. I can even add the dump file itself if needed.
>>
>> Ovchinnikov Roman, Paymantix
>> Cell +7 (926) 262-40-05 <tel:%2B7%20%28926%29%20262-40-05> | Email:
>> r.ovchinni...@paymantix.com <mailto:r.ovchinni...@paymantix.com>| Skype:
>> rovchinnikov.mm <http://rovchinnikov.mm>
>>
>> On 07.05.2015 15:58, Gerald Young wrote:
>>> This is more about your MTA/SMTP server than it is about OTRS.
>>> OTRS doesn't really do anything more than use mailing APIs to
>>> adjust offset.
>>>
>>> But yes, offset on "Date" is wrong, but 9:30 UTC= 12:30 UTC+3.
>>>
>>> https://www.google.com/search?q=smtp+header+utc+offset+date
>>>
>>> On Thu, May 7, 2015 at 4:40 AM, Roman Ovchinnikov
>>> <r.ovchinni...@paymantix.com
>>> <mailto:r.ovchinni...@paymantix.com>> wrote:
>>>
>>> Hello!
>>> Any ideas about this?
>>>
>>> Ovchinnikov Roman, Paymantix
>>> Cell +7 (926) 262-40-05 <tel:%2B7%20%28926%29%20262-40-05> |
>>> Email: r.ovchinni...@paymantix.com
>>> <mailto:r.ovchinni...@paymantix.com>| Skype: rovchinnikov.mm
>>> <http://rovchinnikov.mm>
>>>
>>> On 30.04.2015 13:13, Roman Ovchinnikov wrote:
>>> > Hello!
>>> > Recently we have installed otrs 4.0.7 and found that
>>> emails being sent
>>> > from system has wrong timezone settings in Date field, for
>>> example:
>>> >
>>> > Received: from mail.paymantix.com
>>> <http://mail.paymantix.com> (LHLO mail.paymantix.com
>>> <http://mail.paymantix.com>) (78.140.183.180)
>>> > by mail.paymantix.com <http://mail.paymantix.com> with
>>> LMTP; Thu, 30 Apr 2015 09:30:28 +0000 (UTC)
>>> > Received: from mail.paymantix.com
>>> <http://mail.paymantix.com> (localhost [127.0.0.1])
>>> > by mail.paymantix.com <http://mail.paymantix.com>
>>> (Postfix) with ESMTPS id 9962116113E
>>> > for <r.ovchinni...@paymantix.com
>>> <mailto:r.ovchinni...@paymantix.com>>; Thu, 30 Apr 2015
>>> 09:30:28 +0000 (UTC)
>>> > Received: from localhost (localhost [127.0.0.1])
>>> > by mail.paymantix.com <http://mail.paymantix.com>
>>> (Postfix) with ESMTP id 8C8AA161198
>>> > for <r.ovchinni...@paymantix.com
>>> <mailto:r.ovchinni...@paymantix.com>>; Thu, 30 Apr 2015
>>> 09:30:28 +0000 (UTC)
>>> > X-Virus-Scanned: amavisd-new at paymantix.com
>>> <http://paymantix.com>
>>> > Received: from mail.paymantix.com
>>> <http://mail.paymantix.com> ([127.0.0.1])
>>> > by localhost (mail.paymantix.com
>>> <http://mail.paymantix.com> [127.0.0.1]) (amavisd-new, port
>>> 10026)
>>> > with ESMTP id BT8gD6m4-Jxz for
>>> <r.ovchinni...@paymantix.com
>>> <mailto:r.ovchinni...@paymantix.com>>;
>>> > Thu, 30 Apr 2015 09:30:28 +0000 (UTC)
>>> > Received: from otrs.paymantix.net
>>> <http://otrs.paymantix.net> (unknown [78.140.183.183])
>>> > by mail.paymantix.com <http://mail.paymantix.com>
>>> (Postfix) with ESMTPS id 778EA16113E
>>> > for <r.ovchinni...@paymantix.com
>>> <mailto:r.ovchinni...@paymantix.com>>; Thu, 30 Apr 2015
>>> 09:30:28 +0000 (UTC)
>>> > Received: from otrs.paymantix.net
>>> <http://otrs.paymantix.net> (localhost [127.0.0.1])
>>> > by otrs.paymantix.net <http://otrs.paymantix.net>
>>> (Postfix) with ESMTP id 5FF5F93
>>> > for <r.ovchinni...@paymantix.com
>>> <mailto:r.ovchinni...@paymantix.com>>; Thu, 30 Apr 2015
>>> 09:30:03 +0000 (UTC)
>>> > MIME-Version: 1.0
>>> > Subject: [Ticket#0100341] RE: test
>>> > X-Powered-BY: OTRS - Open Ticket Request System
>>> (http://otrs.org/)
>>> > X-Mailer: OTRS Mail Service (4.0.7)
>>> > Date: Thu, 30 Apr 2015 12:30:03 +0000
>>> >
>>> >
>>> > as you can see, date in mail server messages are ok
>>> > 09:30:28 +0000 (UTC)), while
>>> > Date: Thu, 30 Apr 2015 12:30:03 +0000
>>> >
>>> > so, offset is wrong. Server itself has UTC timezone, OTRS
>>> is configured as UTC +3 .
>>> >
>>> > Not sure what else should be tweaked, googling didn't give
>>> me any insights on this.
>>> >
>>>
>>>
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>>>
>>>
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>>
>>
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