Hi All,

Has anyone be able to setup Statistics to show


1.       How many closed tickets in the past week?

2.       And how many by each agent?

I have tried modifying the monthly ticket stat ticketlist, but outputs nothing.




Simon P. Allison
IT Infrastructure Support Engineer
T: 023 9279 7957
E: spalli...@southdowns.ac.uk<mailto:spalli...@southdowns.ac.uk>
South Downs College, College Road, Waterlooville, Hampshire, PO7 8AA

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