Hi.

Am 25.06.15 09:40 schrieb "otrs-boun...@otrs.org im Auftrag von Fiorenza Meini" 
unter <otrs-boun...@otrs.org im Auftrag von fme...@esseweb.eu>:

>in my OTRS web panel I see two emails that, I think, have a strange 
>format: in fact, when I click on it, OTRS session is instantly closed.
>For this, I cannot close the ticket associated with them.
>
>I tried to access OTRS from another PC, different Operating System and 
>different Internet Browser, but the behaviour is the same.
>
>Is there a way to remove them from command line ?

Probably not. But you should be able to do a bulk action on them?!

Regards
— 
Jan Dreyer

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