Il 25/06/2015 11:17, Renee B ha scritto:
Hi,
in <OTRS_HOME>/bin/ you can find the otrs.TicketDelete.pl script.
Just run
cd <OTRS_HOME>
perl bin/otrs.TicketDelete.pl --TicketID #1 #2
(where #1 and #2 are the IDs of the tickets)
Renée
Thank you very much, it worked.
Regards
Fiorenza
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