The furnished manual talks about this: http://otrs.github.io/doc/manual/admin/stable/en/html/genericinterface.html
http://otrs.github.io/doc/manual/admin/stable/en/html/administration.html#adminarea-webservices On Fri, Jul 10, 2015 at 4:25 AM, Morten Bøhmer <morten.boh...@imemo.no> wrote: > Hi again..... > > > I can see this is a possiblity, but we would like to use the webservice > feature instead, so the question is how can we register the invoker module > we are developing in OTRS, so that we can use it in the Webservice > configuration ? > > > > Morten > ------------------------------ > *Fra:* otrs-boun...@otrs.org <otrs-boun...@otrs.org> på vegne av > jan.dre...@bertelsmann.de <jan.dre...@bertelsmann.de> > *Sendt:* 9. juli 2015 13:28 > *Til:* otrs@otrs.org > *Emne:* Re: [otrs] Webservice Article events > > Hi Morten. > > Am 09.07.2015 um 12:27 schrieb Morten Bøhmer <morten.boh...@imemo.no>: > > Thank you for your reply, can you supply some more details ? > > > Did you read > https://otrs.github.io/doc/manual/admin/stable/en/html/administration.html#adminarea-genericagent > ? > You want to configure a event based execution. > > With „execute custom module“ you should be able to call your own module. > All Ticket-Parameters are transferred to the module afaik. I did not test > that functionality myself though (yet). > > Best wishes > — > Jan Dreyer > IT Administrator — Operations — A-SCM-IT NMD Expert > ------------------------------ > > This email may contain confidential and/or privileged information. If you > are not the intended recipient (or have received this email in error) > please notify the sender immediately and destroy this email. Any > unauthorized copying, disclosure or distribution of the information in this > email is strictly forbidden. > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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