> It can also called by event basis in requester mode..... http://otrs.github.io/doc/manual/admin/stable/en/html/genericinterface.html#id-1.6.12.5.5
>It does not say howto add an Invoker for the WebService. Just how to configure. Note that the transportation type SOAP/REST has a configure button. Within it should include the SOAP URIs for accessing a service and methods/actions (what invokers may be valid?) For REST, I'm reading the provider will self-describe appropriate methods. Either way, I think that may be the missing piece you're looking for. On Fri, Jul 10, 2015 at 9:32 AM, Morten Bøhmer <morten.boh...@imemo.no> wrote: > It can also called by event basis in requester mode..... > > mvh Morten Bøhmer / IMEMO AS > > > > -------- Original Message -------- > Subject: Re: [otrs] Webservice Article events > From: jan.dre...@bertelsmann.de > To: otrs@otrs.org > CC: > > The nature of a webservice is to get invoked from outside the system > (via webcall). > Am 10.07.2015 14:36 schrieb Morten Bøhmer <morten.boh...@imemo.no>: > > It does not say howto add an Invoker for the WebService. Just how to > configure. > > > > Morten > > > ------------------------------ > *Fra:* otrs-boun...@otrs.org <otrs-boun...@otrs.org> på vegne av Gerald > Young <cryth...@gmail.com> > *Sendt:* 10. juli 2015 14:06 > *Til:* User questions and discussions about OTRS. > *Emne:* Re: [otrs] Webservice Article events > > The furnished manual talks about this: > http://otrs.github.io/doc/manual/admin/stable/en/html/genericinterface.html > > > http://otrs.github.io/doc/manual/admin/stable/en/html/administration.html#adminarea-webservices > > On Fri, Jul 10, 2015 at 4:25 AM, Morten Bøhmer <morten.boh...@imemo.no> > wrote: > >> Hi again..... >> >> >> I can see this is a possiblity, but we would like to use the webservice >> feature instead, so the question is how can we register the invoker module >> we are developing in OTRS, so that we can use it in the Webservice >> configuration ? >> >> >> >> Morten >> ------------------------------ >> *Fra:* otrs-boun...@otrs.org <otrs-boun...@otrs.org> på vegne av >> jan.dre...@bertelsmann.de <jan.dre...@bertelsmann.de> >> *Sendt:* 9. juli 2015 13:28 >> *Til:* otrs@otrs.org >> *Emne:* Re: [otrs] Webservice Article events >> >> Hi Morten. >> >> Am 09.07.2015 um 12:27 schrieb Morten Bøhmer <morten.boh...@imemo.no>: >> >> Thank you for your reply, can you supply some more details ? >> >> >> Did you read >> https://otrs.github.io/doc/manual/admin/stable/en/html/administration.html#adminarea-genericagent >> ? >> You want to configure a event based execution. >> >> With „execute custom module“ you should be able to call your own >> module. All Ticket-Parameters are transferred to the module afaik. I did >> not test that functionality myself though (yet). >> >> Best wishes >> — >> Jan Dreyer >> IT Administrator — Operations — A-SCM-IT NMD Expert >> ------------------------------ >> >> This email may contain confidential and/or privileged information. If you >> are not the intended recipient (or have received this email in error) >> please notify the sender immediately and destroy this email. Any >> unauthorized copying, disclosure or distribution of the information in this >> email is strictly forbidden. >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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