No snark intended. Just relaying the story as I heard it. I also questioned the fire/fiber cut order.
-Mike -----Original Message----- From: Outages [mailto:[email protected]] On Behalf Of Jeff Shultz via Outages Sent: Tuesday, October 04, 2016 5:41 PM To: Randall (Randy) Raitz <[email protected]>; [email protected] Subject: Re: [outages] Level3 VoIP Issues? I have a feeling that "fire from a fiber cut" email was a bit of snark (playing on the usual evasive answers you get about many outages) and not meant to be taken seriously. But who knows? My cynicism filter might be set a little high this afternoon. On Tue, Oct 4, 2016 at 2:24 PM, Randall (Randy) Raitz via Outages <[email protected]> wrote: > Has anyone received anything about the outage that includes details on > the fire? So far, below is what I’ve received: > > > > Outage Start: October 4, 2016 14:06 GMT Outage Stop: October 4, 2016 > 15:31 GMT Root Cause: Calls were not present in Level 3 voice > switches, impacting voice services in multiple markets of the United States. > Fix Action: > Configuration adjustments were implemented to allow calls to reach the > switches and complete appropriately. Reason for Outage (RFO) Summary: > The Voice NOC investigated reports of voice service impact throughout > multiple markets in the United States. The equipment vendor was > engaged for assistance with investigations. No inbound or outbound > calls were present in voice switches. The Voice NOC was able to > implement configuration changes that were successful in allowing calls > to reach the switches and process accurately. The Voice NOC will > continue to fully evaluate the incident and appropriate actions will > take place to ensure incidents of this nature do not recur in the future. > Services are currently restored and stable. > > > > > > From: Outages [mailto:[email protected]] On Behalf Of Ryan > McGinnis via Outages > Sent: Tuesday, October 4, 2016 1:44 PM > To: [email protected] > > > Subject: Re: [outages] Level3 VoIP Issues? > > > > Man, I hope that sentence is backwards, because I don't even want to > know how much light you have to pump down fiber to cause a fire when you cut > it. > > > > On Tue, Oct 4, 2016 at 12:35 PM, Mike Castoro via Outages > <[email protected]> wrote: > > Unofficially, I'm hearing that the Level 3 voice outage was caused by > a "fire at a large switching center caused by a major fiber cut" > > -Mike > > -----Original Message----- > From: Outages [mailto:[email protected]] On Behalf Of > Michael Cargile via Outages > Sent: Tuesday, October 04, 2016 12:09 PM > To: Peter Beckman <[email protected]> > Cc: Aubrey Wells via Outages <[email protected]> > Subject: Re: [outages] Level3 VoIP Issues? > > Both Bandwidth and Vitelity are just VoIP resellers. They use larger > carriers like Level3 for their termination and origination. As such > Level3's outage is effecting their services as well. > > On 2016-10-04 11:57, Peter Beckman via Outages wrote: >> Hey Aubrey -- >> >> Did you see origination or termination issues with Bandwidth and >> Vitelity? >> Or both? >> >> Beckman >> >> On Tue, 4 Oct 2016, Aubrey Wells via Outages wrote: >> >>> Atlanta Ga, our trunks terminate in McLean VA and NYC. Same problem. >>> >>> Seeing issues with other providers like Bandwidth.com and Vitelity >>> as well. >>> >>> >>> --------------------- >>> Aubrey Wells >>> Manager, Network Engineering >>> Digium Cloud Services >>> Main: 888.305.3850 >>> Support: 877.344.4861 or http://www.digium.com/en/support >>> <http://www.digium.com/en/support?elq=65516445a5964d3597e25eaf566bc2 >>> c >>> f&elqCampaignId=> >> >> >> --------------------------------------------------------------------------- >> Peter Beckman Internet >> Guy >> [email protected] >> http://www.angryox.com/ >> --------------------------------------------------------------------- >> - > >> ----- _______________________________________________ >> Outages mailing list >> [email protected] >> https://puck.nether.net/mailman/listinfo/outages > > -- > Michael Cargile > Director of Consulting > Vicidial Group > www.vicidial.com > _______________________________________________ > Outages mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/outages > > > -- > > > _______________________________________________ > Outages mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/outages > > > > > > -- > > -Ryan McGinnis > > Platte Valley Communications > > 308-237-9512 > > > > Disclaimer > > The information contained in this communication from the sender is > confidential. It is intended solely for use by the recipient and > others authorized to receive it. If you are not the recipient, you are > hereby notified that any disclosure, copying, distribution or taking > action in relation of the contents of this information is strictly > prohibited and may be unlawful. > > This email has been scanned for viruses and malware, and may have been > automatically archived. > > > _______________________________________________ > Outages mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/outages > _______________________________________________ Outages mailing list [email protected] https://puck.nether.net/mailman/listinfo/outages -- BEGIN-ANTISPAM-VOTING-LINKS ------------------------------------------------------ Teach CanIt if this mail (ID 01RPxFHga) is spam: Spam: https://antispam.roaringpenguin.com/canit/b.php?i=01RPxFHga&m=a0e5f28f98eb&t=20161004&c=s Fraud/Phish: https://antispam.roaringpenguin.com/canit/b.php?i=01RPxFHga&m=a0e5f28f98eb&t=20161004&c=p Not spam: https://antispam.roaringpenguin.com/canit/b.php?i=01RPxFHga&m=a0e5f28f98eb&t=20161004&c=n Forget vote: https://antispam.roaringpenguin.com/canit/b.php?i=01RPxFHga&m=a0e5f28f98eb&t=20161004&c=f ------------------------------------------------------ END-ANTISPAM-VOTING-LINKS _______________________________________________ Outages mailing list [email protected] https://puck.nether.net/mailman/listinfo/outages
