My apologies :). -R
On Tue, Oct 4, 2016 at 5:47 PM, Mike Castoro via Outages <[email protected]> wrote: > No snark intended. Just relaying the story as I heard it. I also questioned > the fire/fiber cut order. > > -Mike > > > -----Original Message----- > From: Outages [mailto:[email protected]] On Behalf Of Jeff Shultz > via Outages > Sent: Tuesday, October 04, 2016 5:41 PM > To: Randall (Randy) Raitz <[email protected]>; [email protected] > Subject: Re: [outages] Level3 VoIP Issues? > > I have a feeling that "fire from a fiber cut" email was a bit of snark > (playing on the usual evasive answers you get about many outages) and not > meant to be taken seriously. > > But who knows? My cynicism filter might be set a little high this afternoon. > > On Tue, Oct 4, 2016 at 2:24 PM, Randall (Randy) Raitz via Outages > <[email protected]> wrote: >> Has anyone received anything about the outage that includes details on >> the fire? So far, below is what I’ve received: >> >> >> >> Outage Start: October 4, 2016 14:06 GMT Outage Stop: October 4, 2016 >> 15:31 GMT Root Cause: Calls were not present in Level 3 voice >> switches, impacting voice services in multiple markets of the United States. >> Fix Action: >> Configuration adjustments were implemented to allow calls to reach the >> switches and complete appropriately. Reason for Outage (RFO) Summary: >> The Voice NOC investigated reports of voice service impact throughout >> multiple markets in the United States. The equipment vendor was >> engaged for assistance with investigations. No inbound or outbound >> calls were present in voice switches. The Voice NOC was able to >> implement configuration changes that were successful in allowing calls >> to reach the switches and process accurately. The Voice NOC will >> continue to fully evaluate the incident and appropriate actions will >> take place to ensure incidents of this nature do not recur in the future. >> Services are currently restored and stable. >> >> >> >> >> >> From: Outages [mailto:[email protected]] On Behalf Of Ryan >> McGinnis via Outages >> Sent: Tuesday, October 4, 2016 1:44 PM >> To: [email protected] >> >> >> Subject: Re: [outages] Level3 VoIP Issues? >> >> >> >> Man, I hope that sentence is backwards, because I don't even want to >> know how much light you have to pump down fiber to cause a fire when you cut >> it. >> >> >> >> On Tue, Oct 4, 2016 at 12:35 PM, Mike Castoro via Outages >> <[email protected]> wrote: >> >> Unofficially, I'm hearing that the Level 3 voice outage was caused by >> a "fire at a large switching center caused by a major fiber cut" >> >> -Mike >> >> -----Original Message----- >> From: Outages [mailto:[email protected]] On Behalf Of >> Michael Cargile via Outages >> Sent: Tuesday, October 04, 2016 12:09 PM >> To: Peter Beckman <[email protected]> >> Cc: Aubrey Wells via Outages <[email protected]> >> Subject: Re: [outages] Level3 VoIP Issues? >> >> Both Bandwidth and Vitelity are just VoIP resellers. They use larger >> carriers like Level3 for their termination and origination. As such >> Level3's outage is effecting their services as well. >> >> On 2016-10-04 11:57, Peter Beckman via Outages wrote: >>> Hey Aubrey -- >>> >>> Did you see origination or termination issues with Bandwidth and >>> Vitelity? >>> Or both? >>> >>> Beckman >>> >>> On Tue, 4 Oct 2016, Aubrey Wells via Outages wrote: >>> >>>> Atlanta Ga, our trunks terminate in McLean VA and NYC. Same problem. >>>> >>>> Seeing issues with other providers like Bandwidth.com and Vitelity >>>> as well. >>>> >>>> >>>> --------------------- >>>> Aubrey Wells >>>> Manager, Network Engineering >>>> Digium Cloud Services >>>> Main: 888.305.3850 >>>> Support: 877.344.4861 or http://www.digium.com/en/support >>>> <http://www.digium.com/en/support?elq=65516445a5964d3597e25eaf566bc2 >>>> c >>>> f&elqCampaignId=> >>> >>> >>> --------------------------------------------------------------------------- >>> Peter Beckman Internet >>> Guy >>> [email protected] >>> http://www.angryox.com/ >>> --------------------------------------------------------------------- >>> - >> >>> ----- _______________________________________________ >>> Outages mailing list >>> [email protected] >>> https://puck.nether.net/mailman/listinfo/outages >> >> -- >> Michael Cargile >> Director of Consulting >> Vicidial Group >> www.vicidial.com >> _______________________________________________ >> Outages mailing list >> [email protected] >> https://puck.nether.net/mailman/listinfo/outages >> >> >> -- >> >> >> _______________________________________________ >> Outages mailing list >> [email protected] >> https://puck.nether.net/mailman/listinfo/outages >> >> >> >> >> >> -- >> >> -Ryan McGinnis >> >> Platte Valley Communications >> >> 308-237-9512 >> >> >> >> Disclaimer >> >> The information contained in this communication from the sender is >> confidential. It is intended solely for use by the recipient and >> others authorized to receive it. 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