Haha I have one on the line now, had him for over 20 minutes. I will stretch this out for hours..
On Wed, Jun 13, 2012 at 12:42 PM, mike smith <meski...@gmail.com> wrote: > On Thu, Jun 7, 2012 at 8:38 PM, Ian Thomas <il.tho...@iinet.net.au> wrote: >> As a follow-up –since it is nearly Friday now – I thought this was a very >> analytical and almost cruel response to our hard-working friends in the >> (mainly) off-shore call centres. After all, they’re only trying to earn a >> quid (or rupee), and some of them may be better educated than us and earning >> very little for their education and the sacrifice to get it. >> >> >> >> I know their drill, and have the process down pat with these guys. >> >> I did this several months ago, and managed to keep them on the phone for >> about 50 minutes playing as a dumb end user. >> >> I even allowed them remote access to a sandboxed VM, and recorded the screen >> session. They get you to go to run and type “inf virus”. It opens the >> C:\Windows\inf and they tell you that each of the files listed is a virus J >> Next, they took remote control of the VM using Citrix GoToAssist, and opened >> the Windows System event log, and said that everything with a red x is a >> virus. I threw them because I cleared the System event log prior and it was >> only informational messages displayed! So the guy stumbled, and said because >> there was more than 20 informational events, that it was a virus. > > With the comments recently about OS versions, I'd be tempted to throw > them a version of Win3.1, or Metro... > >> >> Classic… I had to help them along with the scam because they were so bad at >> it. >> >> Following on, the rest of the scam is to download a their software from >> amazon, for around $300 or so to fix the problem, at which point I kept them >> going on in circles. >> >> They caught on at this stage, and after speaking to about 4 different people >> they realised they weren’t getting anywhere with this “dumb arse” end user J >> >> I traced their sources, IP addresses logged, and the screen recorded. >> >> Submitted to AFP with the evidence – got a phone call from the AFP a week or >> so later, saying they traced it back to a service run out of Sydney, but was >> VoIP and sent offshore from there, so they couldn’t trace it any further. >> > > Damn! > >> I think I have done my civic duty J >> >> Usually, I just resort to telling them (the helpful computer maintenance >> guys) to go away, and then I end the phone call. >> >> I have more problem with (local) charities that have somehow got my number >> and name, and won’t be told to desist. And they are exempt from the >> Australian “Do Not Call” Register. > > I want a 1900 number. THat'd make it worth my while keeping them on the line. > > -- > Meski > > http://courteous.ly/aAOZcv > > "Going to Starbucks for coffee is like going to prison for sex. Sure, > you'll get it, but it's going to be rough" - Adam Hills
