Depends on how your measure success.

By the typical bottom-line, most projects aren’t “successes”. However, lots of 
organisations have:

  1.  Arbitrary limits on how much contingency can be included – which then 
doesn’t reflect the true level of uncertainty in the project
  2.  Requirements change
  3.  Vendors, systems integrators etc. go bust, change direction or 
what-have-you
  4.  Your project competes with everyone else’s for scarce capital, so 
everyone has an incentive to downplay cost, and upsell benefits
  5.  Technological cost estimates can be done relatively accurately, but 
large-scale projects include significant organisational change which is much 
harder to estimate/cost up-front.

By my guess, about 15-20% of large IT projects ($50-100m+) are successful. 
Maybe 20-30% are real failures. Everything else is in a bit of a grey area 
where they are failures based on initial cost/time/features criteria, but might 
have been successful if business cases were allowed to be more realistic.

Regards,
Ken

From: ozdotnet-boun...@ozdotnet.com <ozdotnet-boun...@ozdotnet.com> On Behalf 
Of g...@greglow.com
Sent: Wednesday, 23 October 2019 2:25 PM
To: 'ozDotNet' <ozdotnet@ozdotnet.com>
Subject: RE: [OT] Fines Victoria crisis deepens

Not sure about that. I endlessly hear that the success ratio for large IT 
projects is around 30%, not up around 70 or 80%.

It’s quite appalling really.

Regards,

Greg

Dr Greg Low

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From: ozdotnet-boun...@ozdotnet.com<mailto:ozdotnet-boun...@ozdotnet.com> 
<ozdotnet-boun...@ozdotnet.com<mailto:ozdotnet-boun...@ozdotnet.com>> On Behalf 
Of mike smith
Sent: Wednesday, 23 October 2019 12:45 PM
To: ozDotNet <ozdotnet@ozdotnet.com<mailto:ozdotnet@ozdotnet.com>>
Subject: Re: [OT] Fines Victoria crisis deepens

Success stories don't seem to make it into MSM.  pity, because you'd think 
there's more successful outcomes than failures

On Wed, Oct 23, 2019, 12:24 Greg Keogh 
<gfke...@gmail.com<mailto:gfke...@gmail.com>> wrote:
Interesting front page article in The Age newspaper 
today<https://www.theage.com.au/politics/victoria/fines-victoria-system-collapses-leaving-massive-hole-in-state-budget-20191022-p5333d.html>
 about a Victorian government IT disaster. IT disasters are routine (I'm sure 
we've all caused a few!) but it's interesting that they actually name the 
software as VIEW from a company called Civica. The article is a bit vague about 
what's actually wrong, it just says "[it] doesn't work", "the system was 
absolute chaos" and systems are not "talking to" their computers. Does anyone 
have inside gossip about what really happened?

There was another vast IT disaster a few years ago related to the education 
system I think, where dodgy contracts were being awarded to mates, and I think 
the loss ran into the hundreds of millions. That story vanished from the news 
and I never found out what happened.

Greg K

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