Who was the vendor? Seems to be omitted from all the articles I saw Mike
On Fri, May 28, 2021, 13:24 Greg Keogh <gfke...@gmail.com> wrote: > For those interested in this story, here is some new information regarding >> the audit: >> >> https://www.audit.vic.gov.au/report/implementing-a-new-infringements-management-system >> I found the following quote from the article particularly interesting: >> >> >> *"DJCS expected VIEW to deliver 90 per cent of its required functionality >> at the go-live date. However, following its launch, it became apparent that >> the vendor had delivered substantially less functionality than DJCS >> expected, which DJCS later estimated to be 5 per cent on go live."* >> > > Wow! well found. I only scrolled down the very long page, but it looks > like they bought an off-the-shelf system that needed +70% customisation. > They did not have the IT expertise to know what they were buying or might > need to build. There was no proper manager over the whole thing. Oh! There > were conflicts of interest. Inadequate contract management. Inadequate > testing. > > As an aside: the article only contains 13 "impacts". > > *Greg K* >