Hello Tobias,

it looks that your fingerbank db is corrupted, try to reinstall fingerbank:

yum reinstall fingerbank --enablerepo=packetfence


Regards

Fabrice


Le 2018-05-03 à 02:26, Meiser Tobias via PacketFence-users a écrit :
Hello,
we have updated our ZEN to PF 8.0 last week. Since then we are not able to access Configuration ->Compliance-> Fingerbank Profiling General Settings. The Gui keeps saying „Error! An error occured while contacting the server. Please try again later“.
I don’t know if there is a relation to messages in Packetfence.log
May  3 07:56:27 PacketFence-ZEN packetfence_httpd.aaa: httpd.aaa(7189) ERROR: [mac:xx:xx:xx:xx:xx:xx] Unable to compute Fingerbank device information for 8c:dc:d4:51:df:93. Device profiling rules relying on it will not work. (DBIx::Class::Storage::DBI::_prepare_sth(): DBI Exception: DBD::SQLite::db prepare_cached failed: file is encrypted or is not a database [for Statement "SELECT COUNT( * ) FROM device me WHERE ( name = ? )"] at /usr/local/pf/lib/fingerbank/Base/CRUD.pm line 433) (pf::node::fingerbank_info)
And
May  3 07:58:08 PacketFence-ZEN pfqueue: pfqueue(12658) ERROR: [mac: xx:xx:xx:xx:xx:xx] Error handling fingerbank_process : DBIx::Class::Storage::DBI::_prepare_sth(): DBI Exception: DBD::SQLite::db prepare_cached failed: file is encrypted or is not a database [for Statement "SELECT COUNT( * ) FROM dhcp_fingerprint me WHERE ( value = ? )"] at /usr/local/pf/lib/fingerbank/Base/CRUD.pm line 433 (pf::api::can_fork::notify)
Fingerbank.conf:
[upstream]
api_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
use_https=disabled
[proxy]
use_proxy=enabled
host=http://XX.XXX.XXX.XXX
port=8080
verify_ssl=disabled
Any Ideas ?
Best Regards

Tobias Meiser


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