Hallo Fabrice,

thanks for your answer. I have reinstalled fingerbank and rebooted pf server. 
After that the messages in packetfence.log are gone.
But I'm still not able to access fingerbank settings via gui.

There are just some proxy related errors in fingerbank.log like:

May  3 14:43:49 PacketFence-ZEN 
/usr/local/fingerbank/collector/fingerbank-collector[1746]: 
t=2018-05-03T14:43:49+0200 lvl=eror msg="ERROR: Wasn't able to fetch the 
destination hosts from the Fingerbank API: Get 
https://api-ss.fingerbank.org:443/api/v2/download/destination-hosts?key=XXXXXXXXXXXXXXXXXXXXXXXXXXX

http requests work:
May  3 14:51:17 PacketFence-ZEN fingerbank: pfqueue(3413) INFO: [mac:unknown] 
Successfully fetched 'http://api.fingerbank.org:443/api/v2/download/db' from 
Fingerbank project (fingerbank::Util::fetch_file)
May  3 14:51:17 PacketFence-ZEN fingerbank: pfqueue(3413) INFO: [mac:unknown] 
Successfully updated file '/usr/local/fingerbank/db/fingerbank_Upstream.db' 
(fingerbank::Util::update_fi

Do you have any further ideas how to access the gui again?

Best Regards

Tobias


Von: Fabrice Durand via PacketFence-users 
<packetfence-users@lists.sourceforge.net>
Gesendet: Donnerstag, 3. Mai 2018 14:12
An: packetfence-users@lists.sourceforge.net
Cc: Fabrice Durand <fdur...@inverse.ca>
Betreff: Re: [PacketFence-users] Problem with Fingerbank Gui


Hello Tobias,

it looks that your fingerbank db is corrupted, try to reinstall fingerbank:

yum reinstall fingerbank --enablerepo=packetfence



Regards

Fabrice

Le 2018-05-03 à 02:26, Meiser Tobias via PacketFence-users a écrit :
Hello,

we have updated our ZEN to PF 8.0 last week. Since then we are not able to 
access Configuration ->Compliance-> Fingerbank Profiling General Settings. The 
Gui keeps saying "Error! An error occured while contacting the server. Please 
try again later".

I don't know if there is a relation to messages in Packetfence.log

May  3 07:56:27 PacketFence-ZEN packetfence_httpd.aaa: httpd.aaa(7189) ERROR: 
[mac:xx:xx:xx:xx:xx:xx] Unable to compute Fingerbank device information for 
8c:dc:d4:51:df:93. Device profiling rules relying on it will not work. 
(DBIx::Class::Storage::DBI::_prepare_sth(): DBI Exception: DBD::SQLite::db 
prepare_cached failed: file is encrypted or is not a database [for Statement 
"SELECT COUNT( * ) FROM device me WHERE ( name = ? )"] at 
/usr/local/pf/lib/fingerbank/Base/CRUD.pm line 433) (pf::node::fingerbank_info)

And

May  3 07:58:08 PacketFence-ZEN pfqueue: pfqueue(12658) ERROR: [mac: 
xx:xx:xx:xx:xx:xx] Error handling fingerbank_process : 
DBIx::Class::Storage::DBI::_prepare_sth(): DBI Exception: DBD::SQLite::db 
prepare_cached failed: file is encrypted or is not a database [for Statement 
"SELECT COUNT( * ) FROM dhcp_fingerprint me WHERE ( value = ? )"] at 
/usr/local/pf/lib/fingerbank/Base/CRUD.pm line 433 (pf::api::can_fork::notify)


Fingerbank.conf:

[upstream]
api_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
use_https=disabled

[proxy]
use_proxy=enabled
host=http://XX.XXX.XXX.XXX
port=8080
verify_ssl=disabled


Any Ideas ?


Best Regards

Tobias Meiser





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