Hi Jeimerson,

I've checked our resolv.conf. There are our internal nameservers configured. 
They can just resolve internal names. That's why we are using a proxy for web 
requests.

Thanks for trying to help me.

Best Regards
Tobias


Hi,

I was having the same problem, it was missing the DNS record in resolve.conf 
Com os melhores cumprimentos.

Jeimerson Chaves

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2018-05-03 7:26 GMT+01:00 Meiser Tobias via PacketFence-users
<packetfence-users@lists.sourceforge.net>:
> Hello,
>
> we have updated our ZEN to PF 8.0 last week. Since then we are not 
> able to access Configuration ->Compliance-> Fingerbank Profiling General 
> Settings.
> The Gui keeps saying „Error! An error occured while contacting the server.
> Please try again later“.
>
> I don’t know if there is a relation to messages in Packetfence.log
>
> May  3 07:56:27 PacketFence-ZEN packetfence_httpd.aaa: httpd.aaa(7189)
> ERROR: [mac:xx:xx:xx:xx:xx:xx] Unable to compute Fingerbank device 
> information for 8c:dc:d4:51:df:93. Device profiling rules relying on 
> it will not work. (DBIx::Class::Storage::DBI::_prepare_sth(): DBI Exception:
> DBD::SQLite::db prepare_cached failed: file is encrypted or is not a 
> database [for Statement "SELECT COUNT( * ) FROM device me WHERE ( name = ?
> )"] at /usr/local/pf/lib/fingerbank/Base/CRUD.pm line 433)
> (pf::node::fingerbank_info)
>
> And
>
> May  3 07:58:08 PacketFence-ZEN pfqueue: pfqueue(12658) ERROR: [mac:
> xx:xx:xx:xx:xx:xx] Error handling fingerbank_process :
> DBIx::Class::Storage::DBI::_prepare_sth(): DBI Exception: 
> DBD::SQLite::db prepare_cached failed: file is encrypted or is not a 
> database [for Statement "SELECT COUNT( * ) FROM dhcp_fingerprint me 
> WHERE ( value = ? )"] at /usr/local/pf/lib/fingerbank/Base/CRUD.pm 
> line 433
> (pf::api::can_fork::notify)
>
>
> Fingerbank.conf:
>
> [upstream]
> api_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> use_https=disabled
>
> [proxy]
> use_proxy=enabled
> host=http://XX.XXX.XXX.XXX
> port=8080
> verify_ssl=disabled
>
>
> Any Ideas ?
>
>
> Best Regards
>
> Tobias Meiser
>
>
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