Hello Scarlett, When the sponsor click on the link to validated the access you don’t see any error ?
If you check in the logs/packetfence.log you should be able to trace what’s going on for that sponsor authentication. Thanks, Ludovic Zammit [email protected] <mailto:[email protected]> :: +1.514.447.4918 (x145) :: www.inverse.ca <http://www.inverse.ca/> Inverse inc. :: Leaders behind SOGo (http://www.sogo.nu <http://www.sogo.nu/>) and PacketFence (http://packetfence.org <http://packetfence.org/>) > On Aug 6, 2019, at 10:24 AM, Scarlett Moss via PacketFence-users > <[email protected]> wrote: > > Hi All, > We are running the latest PacketFence box and trying to enable the guest self > registration feature. Everything works fine but one thing. When the guest > self register himself via the sponsor email and pending for sponsor approval, > If the sponsor doesn’t approve his request within around 1 minute, guest > pending approval page will fallback to the originate guest signup page. Guest > doesn’t have WiFi access even sponsor grant the access afterwards. Would you > please help to shed some light on how to solve this issue? Is there a way to > have guest stay at the pending page before getting the approval instead of > fallback to authenticate all over again? > > > > Thank you very much for your help!!! > > > > Scarlett > > _______________________________________________ > PacketFence-users mailing list > [email protected] > https://lists.sourceforge.net/lists/listinfo/packetfence-users
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