The sponsor should receive a email, into that email he has a link. The user will only be enabled on the network as soon the sponsor click on the link to grant the access. If the email is delayed or/and the sponsor takes time to click on the link and grant the access, the user would have to wait.
Thanks, Ludovic Zammit [email protected] <mailto:[email protected]> :: +1.514.447.4918 (x145) :: www.inverse.ca <http://www.inverse.ca/> Inverse inc. :: Leaders behind SOGo (http://www.sogo.nu <http://www.sogo.nu/>) and PacketFence (http://packetfence.org <http://packetfence.org/>) > On Aug 6, 2019, at 10:56 AM, Helen Power <[email protected]> wrote: > > > Hi Ludovic, > > Thank you very much for helping. > > I checked and it actually doesn’t show any error messages. Guest can do self > registration fine, the sponsor can grant access fine. It’s just if the > sponsor doesn’t activate the guest access right away, guest side looks it > will time out after 60 - 90seconds and then back to the guest sign up and > start the authentication all over again. Is there anything I can change to > disable this feature? > > Scarlett > > On Aug 6, 2019, at 9:52 AM, Ludovic Zammit via PacketFence-users > <[email protected] > <mailto:[email protected]>> wrote: > >> Hello Scarlett, >> >> When the sponsor click on the link to validated the access you don’t see any >> error ? >> >> If you check in the logs/packetfence.log you should be able to trace what’s >> going on for that sponsor authentication. >> >> Thanks, >> >> Ludovic Zammit >> [email protected] <mailto:[email protected]> :: +1.514.447.4918 (x145) :: >> www.inverse.ca >> <https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.inverse.ca&data=02%7C01%7Chelen_power%40resourcepro.com%7C1d0311d9e8e74ed226c208d71a7dab0f%7C096fa2b2af5c42ec867e7a63ad92dc95%7C0%7C0%7C637006999369716958&sdata=N0JmjcMqAxGFKKa%2BNnf88GUqnbzPrDYREctH9JYyv%2Fc%3D&reserved=0> >> Inverse inc. :: Leaders behind SOGo (http://www.sogo.nu >> <https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.sogo.nu&data=02%7C01%7Chelen_power%40resourcepro.com%7C1d0311d9e8e74ed226c208d71a7dab0f%7C096fa2b2af5c42ec867e7a63ad92dc95%7C0%7C0%7C637006999369726945&sdata=rK6cgNnkD6tootId%2BYhVKT8V0DMrB7ii1%2Fuxh4rTHNg%3D&reserved=0>) >> and PacketFence (http://packetfence.org >> <https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fpacketfence.org&data=02%7C01%7Chelen_power%40resourcepro.com%7C1d0311d9e8e74ed226c208d71a7dab0f%7C096fa2b2af5c42ec867e7a63ad92dc95%7C0%7C0%7C637006999369726945&sdata=JHAzM6QRQwODsxk0ARj3ROOP8rjK3EFn9CM48m7Ccjs%3D&reserved=0>) >> >> >> >> >> >>> On Aug 6, 2019, at 10:24 AM, Scarlett Moss via PacketFence-users >>> <[email protected] >>> <mailto:[email protected]>> wrote: >>> >>> Hi All, >>> We are running the latest PacketFence box and trying to enable the guest >>> self registration feature. Everything works fine but one thing. When the >>> guest self register himself via the sponsor email and pending for sponsor >>> approval, If the sponsor doesn’t approve his request within around 1 >>> minute, guest pending approval page will fallback to the originate guest >>> signup page. Guest doesn’t have WiFi access even sponsor grant the access >>> afterwards. Would you please help to shed some light on how to solve this >>> issue? Is there a way to have guest stay at the pending page before getting >>> the approval instead of fallback to authenticate all over again? >>> >>> >>> >>> Thank you very much for your help!!! >>> >>> >>> >>> Scarlett >>> >>> _______________________________________________ >>> PacketFence-users mailing list >>> [email protected] >>> <mailto:[email protected]> >>> https://lists.sourceforge.net/lists/listinfo/packetfence-users >>> <https://lists.sourceforge.net/lists/listinfo/packetfence-users> >> >> _______________________________________________ >> PacketFence-users mailing list >> [email protected] >> <mailto:[email protected]> >> https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.sourceforge.net%2Flists%2Flistinfo%2Fpacketfence-users&data=02%7C01%7Chelen_power%40resourcepro.com%7C1d0311d9e8e74ed226c208d71a7dab0f%7C096fa2b2af5c42ec867e7a63ad92dc95%7C0%7C0%7C637006999369746936&sdata=mUUIXbTUkOH%2Fez02kFlN39izG6hR0s8uTos5LntCtKM%3D&reserved=0 >> >> <https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.sourceforge.net%2Flists%2Flistinfo%2Fpacketfence-users&data=02%7C01%7Chelen_power%40resourcepro.com%7C1d0311d9e8e74ed226c208d71a7dab0f%7C096fa2b2af5c42ec867e7a63ad92dc95%7C0%7C0%7C637006999369746936&sdata=mUUIXbTUkOH%2Fez02kFlN39izG6hR0s8uTos5LntCtKM%3D&reserved=0> > This email (including any attachments) contains confidential information > intended for a specific individual and purpose. If you have received this > email in error please notify the sender immediately and delete this e-mail. > If you are not the intended recipient any disclosing, distributing, copying, > or taking any action based on this e-mail is strictly prohibited. ReSource > Pro, LLC. 60 E 42nd Street, Suite 1500 New York, NY 10165 www.resourcepro.com
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