Hello Keith, It was remove from the database using mysql command or from the PF web UI ?
Can you check if you have your account entry into the person table ?
mysql -u $(perl -I/usr/local/pf/lib_perl/lib/perl5 -I/usr/local/pf/lib -Mpf::db
-e 'print $pf::db::DB_Config->{user}') -p$(perl
-I/usr/local/pf/lib_perl/lib/perl5 -I/usr/local/pf/lib -Mpf::db -e 'print
$pf::db::DB_Config->{pass}') -h $(perl -I/usr/local/pf/lib_perl/lib/perl5
-I/usr/local/pf/lib -Mpf::db -e 'print $pf::db::DB_Config->{host}') pf -e
"select * from person\G”
Thanks,
Ludovic Zammit
Product Support Engineer Principal Lead
Cell: +1.613.670.8432
Akamai Technologies - Inverse
145 Broadway
Cambridge, MA 02142
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> On May 12, 2025, at 10:40 AM, Keith Nelson via PacketFence-users
> <packetfence-users@lists.sourceforge.net> wrote:
>
> This Message Is From an External Sender
> This message came from outside your organization.
> I had a user in the database that was deleted.
> When I attempt to recreate the user I get an error saying it already exists.
> However, the user is not displayed in the UI nor is it in the person or
> password tables within the database.
>
> This user was originally created dynamically via SAML.
> The account will be recreated via SAML login but any changes I try to make to
> it don’t stick such as setting an Access Level
>
> Packetfence version is 14.1
>
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