Try into incognito mode and let me know. Thanks,
Ludovic Zammit Product Support Engineer Principal Lead Cell: +1.613.670.8432 Akamai Technologies - Inverse 145 Broadway Cambridge, MA 02142 Connect with Us: <https://community.akamai.com/> <http://blogs.akamai.com/> <https://twitter.com/akamai> <http://www.facebook.com/AkamaiTechnologies> <http://www.linkedin.com/company/akamai-technologies> <http://www.youtube.com/user/akamaitechnologies?feature=results_main> > On May 15, 2025, at 12:44 AM, Keith Nelson <knel...@wcgclinical.com> wrote: > > This Message Is From an External Sender > This message came from outside your organization. > Hi Ludovic, > > I deleted the user via the UI. > I have checked the person table and the account is not in there. > > What’s even more strange is I tried to create a user that has NEVER existed > and I still get the same error that the account already exists. > > Keith Nelson | WCG > Director, Solutions Engineering > > From: Zammit, Ludovic <luza...@akamai.com> > Date: Tuesday, May 13, 2025 at 1:19 PM > To: packetfence-users@lists.sourceforge.net > <packetfence-users@lists.sourceforge.net> > Cc: Keith Nelson <knel...@wcgclinical.com> > Subject: Re: [PacketFence-users] Can't recreate user. > > Hello Keith, > > It was remove from the database using mysql command or from the PF web UI ? > > Can you check if you have your account entry into the person table ? > > mysql -u $(perl -I/usr/local/pf/lib_perl/lib/perl5 -I/usr/local/pf/lib > -Mpf::db -e 'print $pf::db::DB_Config->{user}') -p$(perl > -I/usr/local/pf/lib_perl/lib/perl5 -I/usr/local/pf/lib -Mpf::db -e 'print > $pf::db::DB_Config->{pass}') -h $(perl -I/usr/local/pf/lib_perl/lib/perl5 > -I/usr/local/pf/lib -Mpf::db -e 'print $pf::db::DB_Config->{host}') pf -e > "select * from person\G” > > Thanks, > > Ludovic Zammit > Product Support Engineer Principal Lead > > Cell: +1.613.670.8432 > Akamai Technologies - Inverse > 145 Broadway > Cambridge, MA 02142 > Connect with Us: > <https://community.akamai.com/> <http://blogs.akamai.com/> > <https://urldefense.com/v3/__https://twitter.com/akamai__;!!GjvTz_vk!UXfHfT3byU6ZNYztqOlGjjc9nUgZUXGXi_ibv6Z0FwhY9EXir9ovQVZm4q8a_R63sdI1LGBtyvRxCTviqwA$> > > <https://urldefense.com/v3/__http://www.facebook.com/AkamaiTechnologies__;!!GjvTz_vk!UXfHfT3byU6ZNYztqOlGjjc9nUgZUXGXi_ibv6Z0FwhY9EXir9ovQVZm4q8a_R63sdI1LGBtyvRxHlU60ZQ$> > > <https://urldefense.com/v3/__http://www.linkedin.com/company/akamai-technologies__;!!GjvTz_vk!UXfHfT3byU6ZNYztqOlGjjc9nUgZUXGXi_ibv6Z0FwhY9EXir9ovQVZm4q8a_R63sdI1LGBtyvRxAlT5QGM$> > > <https://urldefense.com/v3/__http://www.youtube.com/user/akamaitechnologies?feature=results_main__;!!GjvTz_vk!UXfHfT3byU6ZNYztqOlGjjc9nUgZUXGXi_ibv6Z0FwhY9EXir9ovQVZm4q8a_R63sdI1LGBtyvRxGSjwLiA$> > > On May 12, 2025, at 10:40 AM, Keith Nelson via PacketFence-users > <packetfence-users@lists.sourceforge.net> wrote: > > This Message Is From an External Sender > This message came from outside your organization. > I had a user in the database that was deleted. > When I attempt to recreate the user I get an error saying it already exists. > However, the user is not displayed in the UI nor is it in the person or > password tables within the database. > > This user was originally created dynamically via SAML. > The account will be recreated via SAML login but any changes I try to make to > it don’t stick such as setting an Access Level > > Packetfence version is 14.1 > > <image001[79].png>_______________________________________________ > PacketFence-users mailing list > PacketFence-users@lists.sourceforge.net > <mailto:PacketFence-users@lists.sourceforge.net> > https://urldefense.com/v3/__https://lists.sourceforge.net/lists/listinfo/packetfence-users__;!!GjvTz_vk!W6rzAKoyytm7P6HZgmlHYAqX70cIuKrRlmbse7rwQ2_xIACgQ1-wgvrYz-DgNxspsKQ9YwTy1qxGaUujkoyPcFV04XXkrHf9RbaQSQ$
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