Mitch,

Thanks for the suggestions.  I'm looking more for suggestions about the
regcode utilities and documentation itself, as I don't really have any
influence on the user aspect or web interface.

But I will forward these suggestions to PGHQ's web developers and hopefully
they will take them into consideration.

-Jason


----- Original Message -----
From: Fawcett, Mitch <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Cc: <[EMAIL PROTECTED]>
Sent: Thursday, April 29, 1999 2:15 PM
Subject: RE: User name registration


> Some of my suggestions are specific to particular web pages, and without
> seeing them it might be hard to communicate my points, but I'll try my
best.
> By the way, I'm using IE 4.01.
>
> 1) The page that is titled "Your Shopping Basket", has a button called
> "Register in our database" right under the button called "Place order".  I
> wasn't sure whether I needed to "Register" first.
>
> 2) On the page you get when you click the "Place order" button I didn't
see
> any outlines for the text entry fields (name, address etc.).  The only
place
> I saw a field outline was the dropdown list boxes.
>
> 3) On the same page, I see phantom text boxes floating around that come
and
> go as I scroll the screen.
>
> 4) The red paragraph is the thing that needs the most attention.  This is
> the section in red that begins with "Note - for products that..." It has a
> lot of important information that would be more understandable if it were
> organized in bulleted or numbered points. The problem I have with it is
that
> it is structured as one big paragraph but it contains at least two
logically
> distinct messages: one message involves a warning about the difference
> between products that have real-time fulfillment versus those that don't.
> The other message involves a description of certain steps that I, as a
> buyer, need to perform later in the ordering process. I had to read the
> paragraph several times to make sure I understood what it meant.
>
> 5) A later paragraph that explains the Registration Code mentions
something
> about "Consultant for PalmSync".  That left me totally in the dark.
>
> 6) I didn't see where to enter my Pilot User Name.  On my browser I only
saw
> a blank area of screen under the description of what a User Name is.  It
> wasn't until I submitted the order and I got an error message saying I
left
> it out that I knew it was needed.  Then I had to click around until I
found
> where to type it in.
>
> 7) same thing with e-mail address; couldn't see where it was supposed to
go.
>
> I hope this is helpful.
>
> > -----Original Message-----
> > From: Jason Freund [SMTP:[EMAIL PROTECTED]]
> > Sent: Thursday, April 29, 1999 3:25 PM
> > To: [EMAIL PROTECTED]
> > Subject: Re: User name registration
> >
> > What do you suggest to improve it?
> >
> > -Jason
> >
> > ----- Original Message -----
> > From: Fawcett, Mitch <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Cc: <[EMAIL PROTECTED]>
> > Sent: Thursday, April 29, 1999 12:16 PM
> > Subject: RE: User name registration
> >
> >
> > > I'm having some mixed feelings about Regcode experienced from the
> > end-user
> > > viewpoint.  I just ordered something from PilotGear to see how the
> > process
> > > works, and maybe it's just the way PGHQ handles it, but I found the
> > concept
> > > confusing.  PGHQ  needs to improve the look and wording of the screens
> > > between the point where you click "buy-it" to the point where you
enter
> > your
> > > credit card number.  Among other things, my browser didn't show where
to
> > > enter a couple of required items. There was just blank space that I
had
> > to
> > > click around on until an insertion point showed up.  Also, the
> > explanation
> > > of Regcode and how it works is going to be hard to convey to first
time
> > > users/buyers.  It's a decent first attempt, but I think it needs work.
> > > Maybe a link to a more complete explanation of the regcode process is
> > all
> > > that's needed.
> > >
> > > > -----Original Message-----
> > > > From: Jason Freund [SMTP:[EMAIL PROTECTED]]
> > > > Sent: Thursday, April 29, 1999 1:05 PM
> > > > To: [EMAIL PROTECTED]
> > > > Subject: Re: User name registration
> > > >
> > > > Hi,
> > > >
> > > > I'd recommend that you use the "RegCode" format if you want to sell
> > your
> > > > program online through PGHQ or PalmCentral.  See:
> > > >
> > > > http://www.palmcreations.com/regcode
> > > >
> > > > There is src and example code there.
> > > >
> > > > -Jason
> > > >
> > > >
> > > > ----- Original Message -----
> > > > From: Fawcett, Mitch <[EMAIL PROTECTED]>
> > > > To: 'PalmDevForum' <[EMAIL PROTECTED]>
> > > > Sent: Thursday, April 29, 1999 8:47 AM
> > > > Subject: User name registration
> > > >
> > > >
> > > > > A couple folks have mentioned using the Palm User Name as part of
> > their
> > > > > registration scheme. What's the best way to trap it's value?  Is
> > there
> > a
> > > > way
> > > > > to snag it out of the Palm device itself, or do I have to pull it
> > from
> > > > the
> > > > > pc? I spent a few minutes looking thru the SDK and I didn't see
any
> > > > > references to "User Name".
> > > > >
> > > >
> > >
> >
>

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