You need a new key for v11. At 03:11 PM 7/15/2008, you wrote: >Hi Everyone. I just downloaded the latest version of easy CD-DA extractor. >After installing it, I attempted to register it using my key from version >10. I copied both the key and the email address directly from the email sent >to me by the developer at the time of purchase. Upon entering and >re-entering the key, I was repeatedly told that it was invalid. When I >attempted to use the company support form to contact the developer and >explain my problem, my submission was blocked, again due to the claim that >my key is invalid. Finally, I logged in at the "reg" page using my email >address and attempted to retrieve my key in case they had changed it from >the designated code for version ten. At this point, i was told that I needed >to purchase the info. I don't believe that I should have to purchase a key >when one that is supposed to work is already in my possession. Further, if >there is an email contact address on the page either for the developer or >for the company marketing the software, I'm unable to locate it. > >I have red on this list that the developer is a decent sort, so presumably >I'm missing something. With all that in mind, I'm wondering if anyone can >offer a suggestion for contacting them in order to resolve my problem. >Paying the $8 is no big deal, but I shouldn't have to pay for a key that I >have not in fact lost. > >Thanks for any and all suggestions. > > >Larry > > >Jonathan Mosen List Founder > >Audio List Help, Guidelines, Archives and more... >http://www.pc-audio.org > >To unsubscribe from this list, send a blank email to: >[EMAIL PROTECTED]
Jonathan Mosen List Founder Audio List Help, Guidelines, Archives and more... http://www.pc-audio.org To unsubscribe from this list, send a blank email to: [EMAIL PROTECTED]
