Did you have the basic version? when you purchased? The program? if so you need to pay an upgrade cost. they only have a professional version now. ----- Original Message ----- From: "Curtis Delzer" <[EMAIL PROTECTED]> To: "PC Audio Discussion List" <pc-audio@pc-audio.org> Sent: Thursday, July 24, 2008 9:07 PM Subject: Re: Easy CD-DA Extractor Problem
> You need a new key for v11. > > At 03:11 PM 7/15/2008, you wrote: >>Hi Everyone. I just downloaded the latest version of easy CD-DA extractor. >>After installing it, I attempted to register it using my key from version >>10. I copied both the key and the email address directly from the email >>sent >>to me by the developer at the time of purchase. Upon entering and >>re-entering the key, I was repeatedly told that it was invalid. When I >>attempted to use the company support form to contact the developer and >>explain my problem, my submission was blocked, again due to the claim that >>my key is invalid. Finally, I logged in at the "reg" page using my email >>address and attempted to retrieve my key in case they had changed it from >>the designated code for version ten. At this point, i was told that I >>needed >>to purchase the info. I don't believe that I should have to purchase a key >>when one that is supposed to work is already in my possession. Further, if >>there is an email contact address on the page either for the developer or >>for the company marketing the software, I'm unable to locate it. >> >>I have red on this list that the developer is a decent sort, so presumably >>I'm missing something. With all that in mind, I'm wondering if anyone can >>offer a suggestion for contacting them in order to resolve my problem. >>Paying the $8 is no big deal, but I shouldn't have to pay for a key that I >>have not in fact lost. >> >>Thanks for any and all suggestions. >> >> >>Larry >> >> >>Jonathan Mosen List Founder >> >>Audio List Help, Guidelines, Archives and more... >>http://www.pc-audio.org >> >>To unsubscribe from this list, send a blank email to: >>[EMAIL PROTECTED] > > Jonathan Mosen List Founder > Audio List Help, Guidelines, Archives and more... > http://www.pc-audio.org > To unsubscribe from this list, send a blank email to: > [EMAIL PROTECTED] > > Jonathan Mosen List Founder Audio List Help, Guidelines, Archives and more... http://www.pc-audio.org To unsubscribe from this list, send a blank email to: [EMAIL PROTECTED]
