Ray, I did as you suggested and, after exhausting all other possibilities, I contacted the BBC. I have received an acknowledgement but nothing else after five days, which I'm quite surprised about.
I was determined not to give up on this though, so have tried all I could possibly think of. I have downloaded two separate codec packs, deleted the DRM information in Vista as suggested on the BBC site and allowed Windows Media Player to re-create it, checked that my sound card and graphics drivers are up to date, and checked and double-checked the recommended settings for Windows Media Player. Absolutely nothing worked. I then transferred the file to a PC running XP and it played perfectly first time. This still didn't explain why things didn't work in Vista, but at least it indicated that the file wasn't corrupt and that WMP is capable of playing WMV files, which I was beginning to doubt. One final idea occurred to me this evening. I unloaded Jaws, then tried to play the file, and for some inexplicable reason, it started playing. I do not understand why as my sound card (Realtek High Definition) is more than capable of playing more than one sound at a time, but this was finally the solution which did the trick. I have no idea what it is about Jaws which is blocking the playback of the file, but have contacted the Jaws dealers in the UK to ask for an explanation. In the meantime, it's easy enough to unload Jaws first, and I can even re-load it once the file is playing with no ill effects. I just wish I'd thought of this about a week ago! Thanks for your interest, and this is a solution I won't forget in a hurry. I have just received Jaws 11, so will install that and see if it suffers from the same problem. Caroline. -----Original Message----- From: pc-audio-boun...@pc-audio.org [mailto:pc-audio-boun...@pc-audio.org] On Behalf Of Ray Sent: 04 November 2009 13:53 To: PC Audio Discussion List Subject: RE: Problems Playing WMV and MOV Files OK, problem solved for the .mov files. I'd forgotten you'd be playing them outside of the website environment, but some find Quicktime Alternative good when encountering .mov files within websites, though there is a hack around for getting to .mov streams to defeat embedding. Belive that's somewhere in the GW Micro Blogg. I think though Caroline you could do worse than ask the Beeb about this, even if the form you go through is a long winded process. Come back to us though if and when you do make rogress. Ray Caroline Ford wrote: Ray, I seem to be getting on quite well with QuickTime now. It is a stand-alone application, so you can have an icon for it on your desktop and launch it from there. I think there was some reference to playing files directly from the internet in the documentation I read about it, but this isn't what I wanted to do anyway so I didn't look into that too closely. So far so good though, although one day I do hope I'll have the patience to find out why the WMV files failed so miserably for me. Caroline. To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org __________ Information from ESET Smart Security, version of virus signature database 4574 (20091104) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 4574 (20091104) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 4582 (20091107) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 4589 (20091109) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 4589 (20091109) __________ The message was checked by ESET Smart Security. http://www.eset.com To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org
