Thanks Clint and Marlene,
Now for a really stupid question-how and where do I back up the
registry? Clint, I would just leave everything alone, but what happened is
I could not get the computer to recongize my base unit for the network. At
first I just shut down ZA. When I uninstalled ZA it worked. Now, however,
what I have to do after starting my computer is unplug and then plug in my
base unit for it to be recognized and have access to the internet. The tech
lady told me it could be because of ZA leaving something behind. I don't
know, does anyone have any other suggestions on what it could be?
Sue
----- Original Message -----
From: "[EMAIL PROTECTED]" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Friday, March 07, 2003 10:52 PM
Subject: Re: PCWorks: A question about the registry
> Sue if you removed ZA and your PC still works, consider
> yourself VERY lucky! ZA is notorious for not being able to be
> removed. The net is full of horror stories about having to
> reformat and the like due to ZA botching the uninstall. Now I
> can't remember the fix since I don't use it anymore, but I
> THINK, *think* that is, that it was a DLL file left behind. ?
> Maybe someone remembers this and can give more info on it.
>
> What you should have done (and what you should do now) is not
> have removed it, or reinstall it now, and just go to
> msconfig's startup tab and uncheck the entries for it. Could
> be one, could be more, I don't remember. It may not be "Zone
> Alarm", it could be under another name. Then it should have
> no bearing at all on what you do since none of it is being
> loaded.
>
> As for removing it from the registry; if you have uninstalled
> something, then yes its' ok to remove the entries from the
> registry. Make a full backup of the registry first though.
> MAKE SURE you ONLY remove the key, or portion of the key that
> is "Zone Labs", "Zone Alarm", etc. Again here, it could be
> under many different names. Could be just "ZA" in some
> entries, or even just the name of one of the executables that
> support it.
> -Clint
>
> God Bless Us All
> Clint Hamilton, Owner
> Want to exchange links with us?
> http://OrpheusComputing.com �
>
> ----- Original Message -----
> From: "Jack and Sue" <[EMAIL PROTECTED]>
>
> Hi Everyone,
> I uninstalled ZoneAlarm because it wouldn't let me set up
> my wireless
> network. I'm still having a bit of trouble with the base
> unit, but it's
> working. The woman from tech support suggested I removed all
> registry
> entries for ZA. I have never touched the registry for fear of
> blowing up my
> computer. :) I did take a look-see and noticed ZoneAlarm
> "stuff." Can I
> just delete all folders associated with ZoneAlarm or not?
> Thanks for any
> help!! :)
>
> Sue
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