Run the tests that Clint mentioned. You may have already done that. It's entirely possible that something is messed up in your inside wiring and by plugging in a phone you are effecting the line throughput.. The DSL filters provided by EarthLink should work as well as any. A different modem shouldn't matter especially since you get max speed without any phones connected.
The problem you are going to have is dealing with two different companies, the phone company and EarthLink. If you pay the phone company a monthly fee for inside wiring support you might call them and explain the problem. If you don't have inside wiring support, you are going to pay $90+ and hour for them to come out. EarthLink is going to say it's your wiring and it's not their problem. You might test the phones separately and see if one cuts the speed down more than the other. Telephones differ greatly these days in quality and construction. I would call EarthLink and get them to certify that there should be no decrease in speed with telephones plugged into the line. Then , if I had inside wiring support with the phone company, I'd call them and make them come out and check my lines and figure out what's going on. Without inside wiring support, I'd probably live with it. $90 an hour on an open ended service call can get really expensive. Ben Moore -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tom Sent: Tuesday, August 16, 2005 3:20 PM To: [email protected] Subject: PCWorks: DSL Connection Speed When I have just one phone connected to the phone line my EarthLink DSL upstream speed is usually 1024 Kbps. When I have two phones connected the upstream speed is 864 Kbps. When I have no phones connected the upstream speed is, as I remember, 1536 Kbps. I am using the DSL filters that came with the EarthLink installation kit on each phone. I am also using the DSL modem provided by EarthLink. The upstream connection speed is also reduced by having the phone line going through the protection circuit on the UPS I have. Is there a way I can obtain the 1536 Kbps upstream speed and still have two phones connected to the phone line? Can I purchase DSL filters that might be better than the ones provided by EarthLink? Would a different DSL modem give me better connection speed? Would different phones perhaps not have an effect on the upstream speed? Thanks, ============= PCWorks Mailing List ================= Don't see your post? Check our posting guidelines & make sure you've followed proper posting procedures, http://pcworkers.com/rules.htm Contact list owner <[EMAIL PROTECTED]> Unsubscribing and other changes: http://pcworkers.com =====================================================
