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We use several Xerox Doc Centre's with scanning and have not experienced
the issue you're describing.

Jon Robson
Auburn Document Centre
Under the Clock at the Phoenix Building
74 Genesee St.
Auburn, NY, 13021
315-255-4664
Cell- 315-277-0050
Fax- 315-252-8115
1-888-777-COPY (2679)
Adobe Authorized Service Provider
Microsoft Publisher Service Provider
Vidar Scanner and HP Wide Format Printer Reseller
Your Source for Business Communication Services in the Finger Lakes
 


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of DaValt, Peggy
Sent: Friday, August 01, 2003 8:15 AM
To: '[EMAIL PROTECTED]'
Subject: [PDF] Scanning Question - CD-ROM - Acrobat



The PDF list is a service provided by PDFzone.com |
http://www.pdfzone.com
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Hi everyone:

I work for a state agency and we have access to a Xerox Document Center
that allows us the option of scanning documents into .tif of .pdf
formats and can be attached to an e-mail so that they can be distributed
to customers/clients.

However, one of my co-workers in IT is trying to compile a ton of
documents together for a board meeting.  The documents have been scanned
as a .pdf.  I have showed him how to save it optimized and to save it to
a different location other than his Outlook temporary folder.  However,
when he "burns" the pdf onto a CD-ROM and then goes to open the document
on the CD-ROM he encounters this error message:

"Acrobat could not open (xyz.pdf because it is either not a supported
file type or because the file has been corrupted (for example, it was
sent as an email attachment and wasn't correctly decoded). To create an
Adobe PDF document, go to the source application.  Then printe the
document to the Acrobat Distller printer."

My question for the group - is this a problem associated with the CD-ROM
burner or with the Xerox scanner.  Should the documents be scanned as
.tif files and then distilled from there?

We are running MS XP on a Win2K server environment.  The CD-ROM burner
is one that can do many in a short period of time.  We are using Acrobat
5.05.

Any help would be greatly appreciated.  Thanks very much.

Cordially,

Peggy DaValt
Department of Regulation & Licensing
Information Technology
[EMAIL PROTECTED]
608.261.2389
Visit drl on the web:  http://www.drl.state.wi.us/ 

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