----- Original Message ----- From: "J. C. O'Connell" Subject: RE: The JCO survey
> JD powers is INITIAL quality, not how > Well something is built for long term but rather how > Well something was assembled & inspected before > It leaves the factory. PERIOD. Or at least how well it appears to be assembled. I had thought Powers did a survey at three years as well, which is just before the time the average domestic car starts to self destruct. Most of the companies like Powers are there to serve the auto industry, not the consumer. This is my opinion only, others may disagree, though i would venture that they are also serving the auto industry, not the consumer. William Robb -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net