----- Original Message ----- 
From: "Paul Stenquist" 
Subject: Re: Huh? An 'independent' statistic


> JD Power is very independent, and the organization goes to great  
> lengths to remain so. However, one has to judge JD Power data for  
> what it is: a measure of customer satisfaction. In other words, it's  
> more a barometer of fanboy support than product performance. That  
> kind of data helped fuel import car sales in the U.S. when it became  
> politically correct to own an imported vehicle. It's a measure of  
> owner love, not necessarily quality. 

This is why I don't trust them for vehicle ratings, especially trucks.

William Robb


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