> Bob W wrote:
> > The 'rating factors' are Picture Quality, Performance, 
> Operation, and
> > Appearance. Presumably J D Power (if not them, then who?) 
> decided that
> > these were the key factors on which to rate cameras and question
> > consumers, so J D Power thinks rating DSLRs on their appearance is
> > significant. QED.
> 
> I don't think that's the case: J D Power is simply *aware* of 
> the fact 
> that *consumers* consider appearance in buying decisions. I 
> don't think 
> cunsumers are right to do so in the case of cameras, but it's 
> certainly 
> not inappropriate for J D Powers to acknowledge the fact.
> 

That sounds rather mystical to me. Whenever I've been interrogated by
market researchers they've had a list of questions and rating factors.
Not one of the market researchers has ever asked me what rating
factors I consider important, whatever type of product they've asked
me about. It's like asking 'Which is your favourite colour: Puce,
Taupe or Red'. They then tell us that 73.51% of consumers prefer red
to any other colour.

Bob


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