If the sales person was truly perceived as "making fun" (ridiculing) the camera, he either picked the wrong shopper or his routine needs work. He must to be aware that precise language and inflections could easily be lost in retrospect.
Jack --- On Thu, 7/23/09, John Sessoms <jsessoms...@nc.rr.com> wrote: > From: John Sessoms <jsessoms...@nc.rr.com> > Subject: RE: How to lose a sale > To: pdml@pdml.net > Date: Thursday, July 23, 2009, 1:53 PM > From: "Bob W" > > hat's my poor writing, then. He wasn't expressing an > interest in the > > camera, he was making fun of it. Not that I give a > damn what anyone thinks > > about the camera, but it's not the way for a > salesperson to approach a > > customer. > > > > People quite often ask about it. Just a couple of > weeks ago a doorman in a > > bookshop asked about it, and we had quite a long and > pleasant conversation. > > It's one thing to express a genuine interest, quite > another what this guy > > today was doing. > > > > Bob > > > >> > > As you relate the incident, it would > have elicited a grin > from me and maybe even a sale. > >> > > > Some people don't have the right temperament or social > skills to make a living as a salesperson. I'm probably one > of them, but even I know it's a bad idea to make fun of > something a customer is carrying ... at least not until the > customer has left the premises. > > -- > PDML Pentax-Discuss Mail List > PDML@pdml.net > http://pdml.net/mailman/listinfo/pdml_pdml.net > to UNSUBSCRIBE from the PDML, please visit the link > directly above and follow the directions. > -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
