So now it's your USB hub that sucks.
That's significant improvement! :-)

Congrats on your new, and nicely working, machine!

Jostein


2010/2/17 Brian Walters <supera1...@fastmail.fm>:
> A postscript to the " My New Computer Sucks" thread....
>
> To recap:  I replaced my old Windows XP computer with a new all singing,
> all dancing, Windows 7 machine.  First: my widescreen monitor wouldn't
> work (resolved by my friendly computer store manager, Dave, by
> connecting with a DVI cable) and second: I was unable to get the new
> system to recognise any USB mass storage device, unless it was plugged
> in via an (unpowered) USB hub.
>
> So.....
>
> I packed up the beast this morning and headed back to the computer shop.
>  "What seems to be the problem now?", said Dave (with a little too much
> emphasis on 'now', I thought).
>
> "The USB ports on this bloody thing won't recognise any mass storage
> device", I replied confidently.
>
> "Oh, yes? Let's take a look then, shall we?", he said with a faint
> smile.  He'd obviously had lots of experience dealing with technically
> incompetent customers.
>
> Dave plugged it in, connected a monitor and waited while it booted up.
> "OK", he said, "Let's see what happens with my usb flash drive."
>
> "Windows is installing drivers for your new hardware" was the message
> from the operating system.  Slight pause.  "Your device is now installed
> and ready to use"....
>
> "Er, ah, em, but, but....", I stammered.  "It didn't work at home.
> Here, try one of my USB drives...."
>
> "Windows is installing drivers for your new hardware" was the message
> from the operating system.  Slight pause.  "Your device is now installed
> and ready to use"....
>
> By this time the other staff members had gathered around to witness yet
> another incompetent reduced to a gibbering wreck.
>
> But then! A straw came into view and I clutched at it!  "At home", I
> said, "I have a 4-port USB hub plugged into one of the system USB ports.
>  Could this cause some sort of conflict with the other ports?"
>
> "Wellllll ...., it shouldn't".  said Dave reflectively.  "But I suppose
> it's possible"  (as in "anything to get this technically challenged
> dickhead out of my shop....")
>
> At this, I packed up the beast again with what little remaining
> credibility I had and made a hasty exit.  I thought I heard some muffled
> sniggering as I left, but I could have been mistaken....
>
> Home again, I reconnected the computer without the USB hub and, with
> both sets of fingers and toes crossed, plugged in a thumb drive .
>
> "Windows is installing drivers for your new hardware" was the message
> from the operating system.  Slight pause.  "Your device is now installed
> and ready to use"....
>
> Woohoo!!
>
> OK.  I have no explanation as to why the USB hub caused all of the other
> USB ports to malfunction, but I don't care!.  I don't need the hub, the
> system is now working and ..... my computer no longer sucks!!
>
>
>
> Cheers
>
> Brian
>
> ++++++++++++++++++++++++++++++++++
> Brian Walters
> Western Sydney Australia
> http://members.westnet.com.au/brianwal/SL/
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