Other than the disruption & time involved, sounds like what you might expect from a good supplier that wants your repeat business. Glad to hear.

Kenneth Waller
http://www.pentaxphotogallery.com/kennethwaller

----- Original Message ----- From: "paul stenquist" <pnstenqu...@comcast.net>
Subject: a happy ending to an iMac problem


I bought my 24-inch iMac about two years ago. The hard drive failed after a few months. Apple replaced it with a larger drive, so I was okay with that. About a month ago, I had a serious failure. Took the computer to the apple store and they replaced the logic board and graphics card. I have apple care, so it was still under warranty. Yesterday, slightly less than a month later, it had another catastrophic failure. Seemed like it might be the logic board again. I took it to the apple store this afternoon. I asked the tech guy if the iMacs might have a problem with overheating or something. He said, no, and they rarely have problems with the IMac 24s. I told him I was pretty unhappy about having to bring it in for the third time. He said he understood -- and he gave me a brand new iMac 27, a much better computer with an excellent monitor. I'm pleased as could be. Waiting for it to restore all my files from a Time Machine volume right now. Hope to be processing my pics with it by tomorrow.

Woo hoo!


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