> From: PDML [mailto:pdml-boun...@pdml.net] On Behalf Of mike wilson
> 
> On 24/03/2013 10:21, Bob W wrote:
> >> From: PDML [mailto:pdml-boun...@pdml.net] On Behalf Of P.J. Alling
> >>
> >> So I ordered an item Adorama through Amazon.  Paid by card, and gave
> >> them my street address, as Adorama ships via UPS or FedEx, standard
> >> delivery as I'm not in a hurry.  Everything seems to be going fine
> >> until I realize the item hasn't moved since it arrived in North
> Haven.
> >> Checking into I find that UPS has contracted with the USPS to
> deliver
> >> packages!!!  Now I don't have a mail receptacle at my house, I have
> a
> >> post office box.  UPS doesn't deliver to PO Boxes. The US mail won't
> >> deliver to my house, no receptacle.  I think I'll scream.
> >>
> >
> > it's the retailer's responsibility to get the thing to you. Tell them
> > to use a shipper who can actually be bothered to do what they're paid
> to do.
> 
> Only here, I suspect.  In the USA, if something you buy does not
> function as required, you have to seek recourse from the manufacturer,
> not the retailer.  It's probably the buyer's responsibility to make
> sure something is delivered to them, as well.
> 

Maybe so, but if their customers start going elsewhere perhaps the retailers
will start listening.

B


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