If they shipped FEDEX or UPS, they should be able to give you a tracking number so you find out where it is for yourself.
I'm not so sure if the USPS provides that kind of tracking unless the shipper pays an extra fee for it. Most won't unless they have an option on their order page that allows you to pay extra to get it. On 8/27/2013 12:10 PM, Eric Weir wrote:
I placed two orders with OP-Tech on August 13 for stuff I wanted to take on the trip to England---a couple straps, a couple lens and filter pouches, and a camera body wrap. They were shipped the same day to my daughter's place in Pittsburgh, where I was going to be visiting during the time they were likely to be delivered. The first package arrived August 19. The other has still not arrived. I've called OP-Tech three times. I explained that I ordered the stuff to take on the trip. The initial response was, "Be patient." The second time I was to get a call back from the guy who handles online orders. I never got a call back. When I initiated the call this morning the response was, "We are not responsible for the fact that the package was not delivered." I like their products. Their customer service stinks.
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